Joe Underwood
Joe Underwood at Serra Chevrolet
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Joe Underwood

General Manager

Serra Chevrolet

7850 US-64
Bartlett, TN 38133

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4.6
23 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

36 yrs, 1 mo

4.6

23 Reviews

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23 Reviews of Joe Underwood

May 05, 2025

Dealership Rating
Employee Rating

The folks at Serra were very professional yet friendly with a down home feel. No pressure was involved...but it wasn't my first rodeo either. More

by jthreadgill
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angela Wilson

April 23, 2025

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The cost increase on a basic oil change is not justified. i wont pay 129 More

by scoob672003
Service Price Transparency
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Recommend Dealer
No

April 22, 2025

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I had an awesome experience ! Joshua and Joe were top notch ! I wouldn’t hesitate to refer anyone to Serra Bartlett . More

by jrb0759
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joshua Clemons

April 18, 2025

Dealership Rating
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Work done as need and Archie excellent give transportation from Serra and picking me up. On a cane very helpful Great attitude More

by afaulk
Service Price Transparency
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Recommend Dealer
Yes

April 17, 2025

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I was impressed with my salesman Joshua. Everyone went out of their way to insure I was happy. More

by orginaltigger
Sales Price Transparency
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Recommend Dealer
Yes

April 15, 2025

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I appreciate the sincerity, friendliness, and level of professionalism with all those involved in my purchase. Derrick very accommodating and easy-going in answering all my questions . Never once did I ev More

by teach1_joe
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Tucker

April 14, 2025

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Employee Rating

They were the best. Salesman Mr Guzman did his job exceptionally well well in every way I would highly recommend this dealership More

by barry.harrell
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Recommend Dealer
Yes

April 13, 2025

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They are always caring and looking out for me and my vehicles. They are trying to keep me safe and my car running without problems. More

by Kenbbq1
Service Price Transparency
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Recommend Dealer
Yes

April 11, 2025

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Employee Rating

Top notch car buying experience. Thoroughly recommend to anyone in the market for a new vehicle More

by Tommye Lundy
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Tucker, Que McBride

April 11, 2025

Dealership Rating
Employee Rating

Salesman Derrick Tucker, GM Joe Underwood and Finance Que McBride are TOP NOTCH! Made the car buying process easy, quick and enjoyable! Highly recommended More

by Tommye Lundy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Tucker, Que McBride

1

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