My Review Of Serra Chevrolet:
I bought a 2013 Malibu in November, I already had one picked out from a dealership at home but decided to stop in the Memphis location, the sales person Barbra was really nice but the Manager was awful. I told them what I wanted and I told them I wanted the navigation that was most important to me and I wanted the brown and black leather interior, they didn't have one so I thought I would just go back to my home town and purchase it. Well you know how sales people are they didn't want to loose a sale. They promised me they could get me what I wanted. So they checked and found one and I said it will have navigation right everything you said you wanted. Well I got my car a few days later, I was upset no navigation only onstar, thats not what I wanted and they said it has navigation but only voice command from onstar. Than the weather stripping around the drivers door was messed up and I have a vibration when I first get on the accelarator from the motor, well had to spend half the day to take it in for repair and I'm still not happy because I have wind noise from that window which the one they gave me to drive before I got mine had none. Also I told them I didn't want the lisense plate on the front, the Manager said it didn't have it, well it did, So when I called about that he said he could have someone fix it and I wouldn't even notice it, well they plugged it and I can tell of course. I was so excited about getting this car and now I can't wait to trade it in.
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