Joe Vaughan | Page 3
Assistant Service Manager
Matthews Import Center / Subaru / Kia
3013 Vestal Road
Vestal, NY 13850
58 Reviews
Write a Review58 Reviews of Joe Vaughan
December 23, 2023
I wasn't happy my first visit when my recall replacement part was nowhere to be found and I wasted 1.5 hours there (after waiting 2 months for my appt). But when they finally got the part in, I only had to part was nowhere to be found and I wasted 1.5 hours there (after waiting 2 months for my appt). But when they finally got the part in, I only had to wait 2 weeks, and they took my car in as soon as I arrived and I was out within an hour. More
Other Employees Tagged: Robert Finta
December 22, 2023
So pleased with this dealership from the time of purchase to my last repair. They are helpful, do good work, and are accommodating. to my last repair. They are helpful, do good work, and are accommodating. More
Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi, Michele Hayes
December 18, 2023
Joe Vaughan is an excellent customer service rep for Matthews Auto. Very detail oriented and accommodating. Joe and the team always make me feel like a VIP even though I'm just an ordinary customer. Tha Matthews Auto. Very detail oriented and accommodating. Joe and the team always make me feel like a VIP even though I'm just an ordinary customer. Thank you! More
Other Employees Tagged: Marissa Kuklish
December 11, 2023
Fast service on any problem. Friendly service personal kept me up to date as to what they found and fixed. Friendly service personal kept me up to date as to what they found and fixed. More
Other Employees Tagged: Jamal Gallop-Mckinnon
December 04, 2023
Outstanding, above and beyond expected service. When our car experienced a concern just after purchase, Matthews stepped up and went FAR above and beyond what I had expected to make sure my fam When our car experienced a concern just after purchase, Matthews stepped up and went FAR above and beyond what I had expected to make sure my family was safe. They repaired the car, upgraded us to safer tires, and were incredibly professional and compassionate. We are so grateful for the sales and service teams. Please keep up the great work you do. More
Other Employees Tagged: Cole Sevey, Zach Carlson , Mike McLean
December 02, 2023
Always knowledgeable and courteous. Does the work well. The staff is wonderful. Highly recommend if you’re looking for integrity and reliability. Does the work well. The staff is wonderful. Highly recommend if you’re looking for integrity and reliability. More
Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi, Michele Hayes
November 25, 2023
I have been doing business with Matthews for at least 15 years. I’ve come to know many of the people there. They are extremely friendly and helpful, I have gotten a lot of good advice both with respect to c years. I’ve come to know many of the people there. They are extremely friendly and helpful, I have gotten a lot of good advice both with respect to car purchases and service. Prices are not inexpensive, but if any problems arise after service, they will always take care and resolve the issue. More
Other Employees Tagged: Dino Vitali, Jamal Gallop-Mckinnon, Michele Hayes
November 23, 2023
Bought 3 cars from Matthews . advisors are very pleasant and always accommodating along with my salesman bill he was very patient with me during a year long process kept me infor advisors are very pleasant and always accommodating along with my salesman bill he was very patient with me during a year long process kept me informed when a Kia was coming in and not sold until the perfect one came in for me. More
Other Employees Tagged: Marissa Kuklish, Zach Carlson, Michele Hayes , Dominick along with gill
November 21, 2023
I’m new to the dealership and they were courteous and respectful. However I do wish they would have kept me informed more often than not about the progress of my vehicle. Also did not tell me where the c respectful. However I do wish they would have kept me informed more often than not about the progress of my vehicle. Also did not tell me where the car wash was located. More
Other Employees Tagged: Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi, Michele Hayes