Joe Vaughan
Joe Vaughan at Matthews Import Center / Subaru / Kia
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Joe Vaughan | Page 5

Assistant Service Manager

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.8
58 Reviews
4.8

58 Reviews

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58 Reviews of Joe Vaughan

October 23, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. The service is always performed to a high standard. I'm never disappointed in Watthews. More

by egibboy
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

October 20, 2023

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They were efficient and delivered on time. I appreciated the consideration. Glad I’m a Matthew’s Plus customer. More

by jeanbean055
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Kuklish, Zach Carlson

Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

We truly appreciate your business and look forward to serving you again soon!

October 17, 2023

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Exceptionally friendly staff coupled with timely service! I always appreciate the constant checking in as to the progress of the service being provided. The entire staff is always helpful, knowledgeable & p More

by lojo.1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamal Gallop-Mckinnon, Chris Mandolfi , Jennifer Lee-Picciano

Oct 17, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad to hear our Staff always treats you well! We truly appreciate your business and the great review!

October 13, 2023

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The service and wait time was excellent Joel’s help was great like away thanks More

by agellpa2
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Recommend Dealer
Yes

October 09, 2023

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My tech was very personable. Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you More

by JULESIMAGES
Service Price Transparency
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Recommend Dealer
Yes
Oct 12, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad our Service Team took great care of you! We truly appreciate your business and the great review!

October 08, 2023

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Employee Rating

Friendly & knowledgeable Staff, my Vehicle was completed in a timely manner. I would Highly Recommend Matthew's Subaru to friends and family, A+++ More

by hoopjac
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lew Russo

Oct 12, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

October 08, 2023

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Employee Rating

We've always received consistent excellent care since my wife's first car she bought from Matthews, 20 years ago. Joe Vaughn is top notch! More

by wherrick
Service Price Transparency
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Recommend Dealer
Yes
Oct 12, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business! We truly appreciate your business and look forward to serving you again soon!

October 07, 2023

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Employee Rating

Joe Vaughan is always very helpful when I need service done on my vehicle. Rob Finta was very helpful when my father was looking for a new car to lease. More

by DNUGENT1
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Recommend Dealer
Yes

Other Employees Tagged: Robert Finta

October 07, 2023

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Easy in , easy out . Matthews delivers confidence for life’s journey’s day inn day out . More

by hkozakjr
Service Price Transparency
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Recommend Dealer
Yes
Oct 12, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

September 29, 2023

Dealership Rating
Employee Rating

Everyone very friendly and helpful hope problem is resolved had to bring car back several times with same issue apparently common issue with certain Subarus and the CVT transmission. More

by edjbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Carlson

Oct 02, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for letting us know about your recent experience. We're glad that interactions with our Team have been good however, we do apologize for the issues you are having with your vehicle.

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