Joe Wachner

The staff and service were not outstanding and I would highly recommend anyone to receive service from this establishment. highly recommend anyone to receive service from this establishment. More

by JUSTINLCROSS93 Verified Customer Verified Customer

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Excellent customer service happens here! Making my appointment was very easy and transaction was great and I would recommend this dealership Making my appointment was very easy and transaction was great and I would recommend this dealership More

by sixnationsman Verified Customer Verified Customer

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The service area was clean, neat and comfy. The service folks were very nice and respectful. Once the work was completed they explained what was done and made recommendations of work I might wa The service folks were very nice and respectful. Once the work was completed they explained what was done and made recommendations of work I might want to consider, but they weren't pushy about their recommendations More

by popelmore Verified Customer Verified Customer

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Everyone was very friendly and helpful. I am very glad that I chose this dealership! I am very glad that I chose this dealership! More

by RLAKE12 Verified Customer Verified Customer

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Excellent communication with the time table of when parts came in and when my was was ready came in and when my was was ready More

by kgginger11 Verified Customer Verified Customer

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Excellent communication on what my vehicle needed and a timeline, they have my business from now on timeline, they have my business from now on More

by kgginger11 Verified Customer Verified Customer

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I received timely service. This was the important factor. However, I had th to fight to get my appointment. This need fixing for your continued success. This was the important factor. However, I had th to fight to get my appointment. This need fixing for your continued success. More

by ehill96@hotmail.com Verified Customer Verified Customer

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Safety concerns dismissed despite documentation I worked directly with Joe W., Service Manager, during multiple service visits in 2025 related to vibration, braking, and steering concerns on my 2018 worked directly with Joe W., Service Manager, during multiple service visits in 2025 related to vibration, braking, and steering concerns on my 2018 Hyundai Sonata. Despite repeated symptoms and ongoing complaints, I was advised that “no safety concern was found.” Subsequent inspections and documentation from other facilities later identified issues that had been missed or not verified, including axle torque conditions and inadequate post-repair verification. Several safety-critical repairs performed during this period were followed by minimal or no verification test driving, sometimes as little as 0–1 mile, based on service records. I maintained detailed documentation throughout, including repair orders, mileage logs, and independent findings. These materials are now part of an active Hyundai corporate case. As a service manager, accurate verification, documentation, and escalation of unresolved safety concerns are critical. Based on my experience, those standards were not met. More

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The guy that checks you in is always very nice nice and they are very prompt.. they are very prompt.. More

by giselersmith Verified Customer Verified Customer

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Great service friendly people not a long wait. Very nice service writers and techs. Joe the service manager is absolutely awesome Very nice service writers and techs. Joe the service manager is absolutely awesome More

by Mahyhassan1220 Verified Customer Verified Customer

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