Shane Dhanani

My experience with Hyundai has been horrible. My service issue is still not fixed and I've been receiving the runaround. The staff is avoidant if you have concerns, comments, or questions. My service issue is still not fixed and I've been receiving the runaround. The staff is avoidant if you have concerns, comments, or questions. More

by EVANNAWALLACE2 Verified Customer Verified Customer

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Still waiting on work to be done with my car that I got the promising note from February.. no one calls you back no one returns your emails.. July been waiting since February the promising note from February.. no one calls you back no one returns your emails.. July been waiting since February More

by JUSTIN119_0 Verified Customer Verified Customer

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Shane is amazing to work with! He communicates and my car is always done ahead of schedule He communicates and my car is always done ahead of schedule More

by CAITLIN.H.STITZ Verified Customer Verified Customer

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Shane was really helpful, respectful, & knowledgeable! The waiting area was very nice and clean. The waiting area was very nice and clean. More

by Llcathcart Verified Customer Verified Customer

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Slow service. Waiting for oil change vehicle was done for .5 hour and no one notified me. Second time this has happened. Never happened when they were Hall. Waiting for oil change vehicle was done for .5 hour and no one notified me. Second time this has happened. Never happened when they were Hall. More

by collinsj Verified Customer Verified Customer

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Shane was very professional Shane was also very friendly and helped me a lot Pork and helped me a lot Pork More

by Tito.joseph20 Verified Customer Verified Customer

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Thorough service and great communication Went above and beyond to make repairs and maintenance outside of what I was scheduled for beyond to make repairs and maintenance outside of what I was scheduled for More

by Anchor79 Verified Customer Verified Customer

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Excellent customer service. A little slow but they may have been backed up reason why I had to wait wait all day. Also, the service technician Zach was outstanding in updating m A little slow but they may have been backed up reason why I had to wait wait all day. Also, the service technician Zach was outstanding in updating my entertainment center with the flash drive. The other service technicians said that there was no update or it couldn't be done. Please educate your service technicians for every car that comes through that's a Hyundai through your service department as to what updates are available and what updates are not available. So they won't guess as to what's available and what is it. They need to know! More

by evcccvb Verified Customer Verified Customer

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Dealership was professional. They met the need to replace a tire, oil change, and recall. However, the PSI sensor still shows low tire pressure even though the tire was replaced. They met the need to replace a tire, oil change, and recall. However, the PSI sensor still shows low tire pressure even though the tire was replaced. I think something is wrong with the sensor. More

by STEVENINNSUNLEE Verified Customer Verified Customer

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Very quick initial contact after I reached out. Nick, the salesman was willing to compromise on helping me get the vehicle I wanted. Had a poor interaction with Southern Hyundai Newport News and wa Nick, the salesman was willing to compromise on helping me get the vehicle I wanted. Had a poor interaction with Southern Hyundai Newport News and wanted to give the commission to the folks at Chesapeake that actually did the work to sell the vehicle. Nick was very helpful and arranging delivery to Williamsburg. Overall, a pretty good experience More

by STEVENJSSANDERS Verified Customer Verified Customer

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