Joe Yun

Had a great experience at Crestmont Hyundai! Joe was fantastic to work with — he got me the information I needed quickly, made the process smooth and stress-free, and helped get me to a payment Joe was fantastic to work with — he got me the information I needed quickly, made the process smooth and stress-free, and helped get me to a payment I was comfortable with. Really appreciated the professionalism and communication throughout the process. Highly recommend asking for Joe if you’re in the market for a new vehicle More

by garyanthony22 Verified Customer Verified Customer

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Joe Yun helped make my car shopping experience smooth and easy. He worked with my budget and made sure I got the a good deal. easy. He worked with my budget and made sure I got the a good deal. More

by ismael.ortiz2000 Verified Customer Verified Customer

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The professional response to all my concerns were very patient to me. I would recommend the team of Mike and Tyler. patient to me. I would recommend the team of Mike and Tyler. More

by barbara moore Verified Customer Verified Customer

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Both Joe and Tyler were a pleasure to work with on our Hyundai Palisade lease. Thomas in Finance was also great. Hyundai Palisade lease. Thomas in Finance was also great. More

by don_isa Verified Customer Verified Customer

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We knew what we needed and what we wanted, and we were able to get both. able to get both. More

by mclaughlin1951 Verified Customer Verified Customer

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Everyone there was so helpful. Joe was fun to work with and very knowledgeable. They made the process simply an fast Joe was fun to work with and very knowledgeable. They made the process simply an fast More

by klower02 Verified Customer Verified Customer

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This was a great experience for my husband and I. Joe's responsiveness really made the process go easy and smooth. Joe's responsiveness really made the process go easy and smooth. More

by tory.lindberg22 Verified Customer Verified Customer

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We came in, told Joe what we wanted, and within two cars had found what we needed and the pricing. Joe was up front about what we could expect and the math that would make one car a better decision than the had found what we needed and the pricing. Joe was up front about what we could expect and the math that would make one car a better decision than the other. More

by jfudale3 Verified Customer Verified Customer

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Absolutely customer service provided by the service department. Starting with car drop off on January 2nd 2026 for initial diagnosis, my vehicle was not looked at for a week (was told still tech is sti department. Starting with car drop off on January 2nd 2026 for initial diagnosis, my vehicle was not looked at for a week (was told still tech is still working on it); however, I receive vehicle updates of when car is locked/unlocked, doors open, etc. Additionally the drop off process too close to hour and a half while trying to tack down a loaner vehicle that i was pre-scheduled for an promised. Received car back temporarily while waiting on parts. Received notification week later that parts are in and to schedule. Kept checking with service (Lucia) about getting in and told no loaners were available. That tech left and I was told by the next service advisor that need to be placed in the schedule and request loaner (should have been the entire time I kept asking). The next tech advisor left and I was told day before my vehicle would be picked up (over a month later from the original schedule) that I would receive a call the morning of that someone is coming to get vehicle. Next morning I don't receive a call, so I call to ask about scheduled pick-up and I'm told that the appointment wasn't properly booked and I wasn't placed in the loaner vehicle schedule (second scheduling calendar is used for some reason?). Rescheduled again at two months out at this point. Car is finally picked up after straightening out additional loaner vehicle issues. Work is performed and I provided the delivery address (multiple times) and my car is delivered to my residence instead of my work address that I provided. Additional mileage and fuel used as a result of the error and did not receive vehicle before the requested time due to work meetings (confirmed by service department ahead of time that delivery window would not be a problem). Two months, numerous calls, lack of communication and follow through - poor representation of Genesis and the dealership. More

by Nlieb19 Verified Customer Verified Customer

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Found me just what I wanted. Very informative. Everyone was very friendly. Not pushy at all. Very informative. Everyone was very friendly. Not pushy at all. More

by jmdemars17 Verified Customer Verified Customer

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