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Joel DeSantiago
Joel DeSantiago at Don Davis Nissan

Joel DeSantiago

New Car Sales

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Joel DeSantiago

January 14, 2026

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Employee Rating

Good experience except the second key was not available and floor mats disappeared during detailing. We are now required to go back to the dealer for both. Not ideal customer service! More

by F16FP
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Purchase Time
Recommend Dealer
Yes
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Jan 15, 2026

Don Davis Nissan responded

Thank you for sharing your feedback. We apologize for the inconvenience caused by the unavailability of the second key and the missing floor mats. We understand how these issues impacted your experience and appreciate your patience. Your comments help us improve our service, and we will address these concerns with our team to prevent future occurrences. We value your business and hope to have the opportunity to provide a better experience in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

January 01, 2026

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My sales people Shane and Joel really took care of me. Provides me with the best customer service and an amazing deal. 10/10 would recommend. More

by justinalex511
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane fritsinger

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Jan 02, 2026

Don Davis Nissan responded

Thank you for your kind words and for recognizing Shane and Joel's efforts. We are thrilled to hear you received excellent customer service and found an amazing deal. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

August 26, 2025

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Excellent service from Joel. They resolve everything in a timely manner and help the buyer with all possible options. More

by rebecaperez5
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 01, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing Joel's dedication to providing excellent service. We're glad he was able to resolve everything promptly and assist you with all available options. Your satisfaction is our priority, and we appreciate your positive feedback. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

July 20, 2025

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Great service, good price. Had the car ready to go after signing paperwork. Thank you More

by JAMESDYER715
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Aguirre

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Jul 22, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We’re pleased to hear you had a great experience and that your car was ready promptly after signing paperwork. Your satisfaction is our priority, and we appreciate your trust in our service. If you need any further assistance, please don’t hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (817)588-5500

July 02, 2025

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A great experience all around. Very good customer service. They made buying a car very easy. More

by sherijharbert
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quincey Martin

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Jul 06, 2025

Don Davis Nissan responded

Thank you for your kind words and 5-star review. We're thrilled to hear you had a great experience and that our team made the car buying process easy for you. Customer satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance, please don't hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 05, 2025

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Joel was great came In needed a car and he was able to work it out for me More

by brieana.rae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marvin Miller, Brandon Williams, Casandra Rodriguez , Alex Aguirre, Javier Alvarado, Jerry Jackson

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May 07, 2025

Don Davis Nissan responded

Thank you for your amazing review and kind sentiments regarding Joel! We're thrilled to hear that Joel was able to assist you in finding a car that met your needs. It is our goal to provide excellent service and support to our customers, and we're glad that Joel could make the process smooth for you. We appreciate your positive feedback and look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

April 09, 2025

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Employee Rating

The car purchase process went well. The salesman was able to negotiate and accepted our offer. The finance was process was good as well. I just wished he allowed me to turn down the ser More

by victoriousvictoria2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 11, 2025

Don Davis Nissan responded

Hello Victoriousvictoria2005, Thank you for your feedback. We're delighted to hear that the car purchase process went well and that our salesman effectively negotiated on your behalf. We apologize for the inconvenience caused by the misplaced keys and appreciate your patience during that time. Regarding the service contract warranty, we understand your concerns, as the manufacturer warranty is already in place. Your satisfaction is important to us, and we will take your feedback into consideration to improve our services. We're glad to know that overall, our team did a great job! Don Davis

March 14, 2025

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I’m very pleased with this dealership. They have great customer service. I would really recommend going there if you are in the market to purchase a new vehicle. More

by BRND_MIER1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Cowling

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Apr 07, 2025

Don Davis Nissan responded

Hello Brnd_mier1, Thank you for your kind words about our dealership! We are thrilled to hear that you had a great experience with our customer service. Your recommendation means a lot to us, and we strive to provide the best support to all our customers in their vehicle purchasing journey. We look forward to welcoming you back in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

March 04, 2025

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Our experience was amazing. Everyone was helpful and friendly. Chad worked hard to find the color of my new Murano This is our 3rd vehicle from Don Davis More

by BRIANANDPAMLAMAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Cowling , Alex Aguirre

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Apr 07, 2025

Don Davis Nissan responded

Hello Brianandpamlamar, Thank you for your wonderful review! We’re thrilled to hear that your experience was amazing and that our team, especially Chad, provided you with helpful and friendly service while finding the perfect color for your new Murano. We appreciate your loyalty as a repeat customer and look forward to serving you again in the future. Enjoy your new vehicle! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com

January 18, 2025

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Employee Rating

Sales team was extremely helpful and made the experience a smooth and painless experience for my first Nissan purchase. More

by stylez8852
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Nguyen

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Feb 07, 2025

Don Davis Nissan responded

Hello stylez8852, Thank you so much for your positive review for Joel and Stephen! Thank you for purchasing your New Nissan with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Welcome to our Don Davis Nissan family :) Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

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