Joel E. Gallardo
Joel E. Gallardo at Arlington Heights Buick GMC
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Joel E. Gallardo

Sales Associate

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
156 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

5.0

156 Reviews

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156 Reviews of Joel E. Gallardo

April 17, 2024

Dealership Rating
Employee Rating

Great experience everything went as expected! Pricing was up front with no hidden "gotcha" fees. Again overall great experience highly recommend. I worked with Joel Gallardo for my purchase. W More

by Nate
Recommend Dealer
Yes
Apr 19, 2024

Arlington Heights Buick GMC responded

Thank you for leaving this remarkable feedback, Nate. We appreciate your comments and are happy to hear that Joel was able to meet your needs. At Arlington Heights Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Arlington Heights Buick GMC Team

April 14, 2024

Dealership Rating
Employee Rating

It's a big step to purchase a car and you don't do it often. It's very helpful to have a salesman such as Joel who explains and talks you through it without pushing or demanding. More

by mortirene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Arlington Heights Buick GMC responded

Mortirene, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

April 09, 2024

Dealership Rating
Employee Rating

Dean Fry will take care of you like you are family and do everything in his power to make sure everything is done exactly as you would like. More

by Younggazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Dean Fay

Apr 10, 2024

Arlington Heights Buick GMC responded

We are truly grateful for this awesome review! We are thrilled that Dean was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Buick GMC Team

April 01, 2024

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Employee Rating

Joel was excellent in helping us buy out our leased GMC. He took the time to give us the best fit and price our family could afford. Definitely will recommend Joel to family and friends looking to purchase More

by gailnorth25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lubrano

Apr 03, 2024

Arlington Heights Buick GMC responded

Thank you so much for taking the time to provide such great feedback, Gail. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Joel was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Buick GMC Team

March 30, 2024

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Employee Rating

Joel Gallardo was very helpful and great to work with on this purchase. He did everything possible to make this purchase work for us. More

by kmarquardt2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Arlington Heights Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Joel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

March 29, 2024

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Employee Rating

Joel Gallardo helped make this purchase quick and easy! Also thanks to Mike O. in finance, Mike A. the general manager and Kristal Borges in the Internet Department! More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Arlington Heights Buick GMC responded

Sam, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

February 09, 2024

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It was my first time buying a car and I’m so happy to have stopped by at this dealership. What was “just looking around”, turned into buying my dream car! Not even five minutes had gone by when Victor ca More

by Millae022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Victor Melendez

Feb 09, 2024

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! At Arlington Heights Buick GMC, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

February 04, 2024

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Employee Rating

Joel was great to work with. He was upfront and forthcoming about all of our questions concerning pricing and the vehicle. We would definitely drive the hour to purchase a vehi More

by andrew.bingley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Feb 05, 2024

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Joel, Andrew! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 27, 2023

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Employee Rating

Joel and his team were great to work with! As a first time car buyer, they made the experience very easy and comfortable. Could not have asked for a better experience! More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, CB. Sincerely, The Arlington Heights Buick GMC Team

December 19, 2023

Dealership Rating
Employee Rating

My sales person was good and patient. He was willing to give all the time I needed with the car. The finance manager was rude and impatient. On top of that he was not an expert at his job More

by Naesdyoll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike O'Connell

Dec 21, 2023

Arlington Heights Buick GMC responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

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