Joel Olivares
Joel Olivares at Big Star Cadillac

Joel Olivares

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
86 Reviews
5.0

86 Reviews

Write a Review

86 Reviews of Joel Olivares

May 27, 2026

Dealership Rating
Employee Rating

Big Stat Cadillac - Thomas provided an exceptional Memorial Day 2026 vehicle purchasing experience from start to finish. Crystal was the sales consultant that Thomas pulled in so we would not have to More

by arosecurry
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Butler, Thomas Green , Ruben Finance Dept

May 27, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

May 26, 2026

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A very nice and comfortable dealership. Has a good selection of cars. They care for their customers. More

by jr.ortega1738
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Escobar

May 27, 2026

Big Star Cadillac responded

Thank you so much for your review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

May 23, 2026

Dealership Rating
Employee Rating

My experience was simple and quick. My car was ready when we arrived. Hassle free purchase process. I've already recommended Steve and Big star to everyone. More

by mistysonge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Sons, Blanca Baez

May 25, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

May 23, 2026

Dealership Rating
Employee Rating

If you're looking for great service and a stress-free transaction, Big Star Cadillac is the place to go! A huge thank you to my friend Steve Sons and his entire team! From sales, to finance, to car tech More

by LGRAFF16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivas, Steve Sons

May 25, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

May 06, 2026

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Employee Rating

Mark was exceptional from the moment he reached out to me about my inquiry. I was nervous throughout the process so he was attentive and accommodating in every way possible. Him and the dealer really went More

by jailenearlet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

May 08, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

February 17, 2026

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Employee Rating

Great service ! . Jason make everything so easy and hassle free they even ship the car to me . I’m really happy with Big star Cadillac specially with Jason Ramsland, More

by Jorgeser3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ramsland

Feb 19, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

February 17, 2026

Dealership Rating
Employee Rating

Very helpful overall team. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. More

by abdalimoreno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco

Feb 17, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 16, 2026

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Employee Rating

Mr Charles Jackson did a fantastic job, he help us from the beginning to the end. Would recommend him again again. Thank you Mr Jackson my daughter ❤️ the car. More

by acevans5560
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cauton, Casandra Gonzalez , zzCharles zzJackson

Feb 17, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 15, 2026

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Employee Rating

Very enjoyable experience. Would recommend him to friends. Will buy another vehicle from big star. More

by charlesdickson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 12, 2026

Dealership Rating
Employee Rating

From our late evening phone call to the Receptionist, who immediately made us an appointment, to the Certified Sales Representative, Aiman, and ALL of Big Star's accommodating staff, we had the best service More

by barry&val
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aiman Naaj , We believe the Manager was Mike Pierce and he gets a 5 star rating too. This team stayed after closing hours to complete the sale of our car before we had to return home out of state.

Feb 13, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

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