Joel Olivares

Big Stat Cadillac - Thomas provided an exceptional Memorial Day 2026 vehicle purchasing experience from start to finish. Crystal was the sales consultant that Thomas pulled in so we would not have to Memorial Day 2026 vehicle purchasing experience from start to finish. Crystal was the sales consultant that Thomas pulled in so we would not have to wait while he was assisting another customer, and she was absolutely outstanding throughout the process. Ruben, the sales manager, worked diligently to make the numbers come together, and Joel in finance made the closing process smooth, professional, and stress-free. The entire team demonstrated excellent customer service, professionalism, transparency, and teamwork that made this purchase experience truly memorable. Crystal even asked about us again the next morning when she saw Thomas, which speaks volumes about the genuine care and personal attention provided by the team. This was one of the best car-buying experiences we have had, and we highly recommend Thomas, Crystal, Ruben, and Joel to anyone looking to purchase a new vehicle. More

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A very nice and comfortable dealership. Has a good selection of cars. They care for their customers. Has a good selection of cars. They care for their customers. More

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My experience was simple and quick. My car was ready when we arrived. Hassle free purchase process. I've already recommended Steve and Big star to everyone. My car was ready when we arrived. Hassle free purchase process. I've already recommended Steve and Big star to everyone. More

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If you're looking for great service and a stress-free transaction, Big Star Cadillac is the place to go! A huge thank you to my friend Steve Sons and his entire team! From sales, to finance, to car tech transaction, Big Star Cadillac is the place to go! A huge thank you to my friend Steve Sons and his entire team! From sales, to finance, to car tech support, they made the entire process completely seamless. Excellent customer service from start to finish! I have purchased 2 vehicles from them in the past couple of years and each time has been perfect! More

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Mark was exceptional from the moment he reached out to me about my inquiry. I was nervous throughout the process so he was attentive and accommodating in every way possible. Him and the dealer really went about my inquiry. I was nervous throughout the process so he was attentive and accommodating in every way possible. Him and the dealer really went above and beyond to make this experience unforgettable and for that i’m forever grateful. They have my loyalty for life! More

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Great service ! . Jason make everything so easy and hassle free they even ship the car to me . I’m really happy with Big star Cadillac specially with Jason Ramsland, . Jason make everything so easy and hassle free they even ship the car to me . I’m really happy with Big star Cadillac specially with Jason Ramsland, Joel from financial services Excellent communication and fast acting service ! More

by Jorgeser3 Verified Customer Verified Customer

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Very helpful overall team. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. More

by abdalimoreno Verified Customer Verified Customer

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Mr Charles Jackson did a fantastic job, he help us from the beginning to the end. Would recommend him again again. Thank you Mr Jackson my daughter ❤️ the car. the beginning to the end. Would recommend him again again. Thank you Mr Jackson my daughter ❤️ the car. More

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Very enjoyable experience. Would recommend him to friends. Will buy another vehicle from big star. Would recommend him to friends. Will buy another vehicle from big star. More

by charlesdickson Verified Customer Verified Customer

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From our late evening phone call to the Receptionist, who immediately made us an appointment, to the Certified Sales Representative, Aiman, and ALL of Big Star's accommodating staff, we had the best service immediately made us an appointment, to the Certified Sales Representative, Aiman, and ALL of Big Star's accommodating staff, we had the best service received in all of our car purchasing years. Chris was the best also when he delivered our car out of town yesterday evening. We are truly grateful and still smiling. Thank you all so much!!! More

by barry&val Verified Customer Verified Customer

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