Lisa Velasco

Victor Rivas is an excellent, professional, courteous, honest, and knowledgeable salesman, and he assisted me in a timely manner in getting the deal I needed to have my new XT6 SUV, which I love. Big Star honest, and knowledgeable salesman, and he assisted me in a timely manner in getting the deal I needed to have my new XT6 SUV, which I love. Big Start is a great dealership, and I highly recommend it to anyone. My brother, my sister-in-law, and my sister all shop at Big Star for their vehicles. Everyone was very professional and courteous at Big Star. They treat their customers like a star. I met Lisa Velasco, who helps my brother, sister-in-law, and my sister. Lisa was very nice, professional, and courteous, too. I found out later that Lisa and I went to high school together. Iriam Diaz is a great, professional, and courteous Finance Manager. He did an awesome job handling my finance paperwork and helping me finalize the deal in a timely manner. The young lady who helped me with delivery was so awesome. She explained everything so well to me about the vehicle. I am pleased that I went to Big Star to do business. This was the best experience I have had at a dealership. Thank you, Big Star! Chrisanthony W. More

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My high school friend Lisa V. , is the best sales person and Ainsley is the best service rep. , is the best sales person and Ainsley is the best service rep. More

by Blackeb99 Verified Customer Verified Customer

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Lisa was very helpful in our decision-making process all personnel at the dealership. Were courteous, professional service!! personnel at the dealership. Were courteous, professional service!! More

by mrs.wilburn Verified Customer Verified Customer

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Lisa was friendly, approachable and very knowledgable, great service provided by the dealership. A special mention to the person who patiently set up our vehicles. great service provided by the dealership. A special mention to the person who patiently set up our vehicles. More

by bill.sloane1 Verified Customer Verified Customer

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My overall experience was very professional and enjoyable the customer service was excellent! Lisa was Top notch!! the customer service was excellent! Lisa was Top notch!! More

by NTONY9679 Verified Customer Verified Customer

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Lisa was a very professional and an outstanding sales associate. She's very knowledgeable. Very appreciate for her assistance. associate. She's very knowledgeable. Very appreciate for her assistance. More

by amberscott1988 Verified Customer Verified Customer

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Friendly, efficient and were prepared to do a deal, special mention to Lisa who was the reason we came back to the dealer. special mention to Lisa who was the reason we came back to the dealer. More

by bill.sloane1 Verified Customer Verified Customer

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I purchased a used car and was sent with a loaner so that cosmetic touch ups could be addressed. After me making contact and demanding it be delivered to me after waiting an entire week, ZERO of the touch up cosmetic touch ups could be addressed. After me making contact and demanding it be delivered to me after waiting an entire week, ZERO of the touch ups were made. I'm continuously told I'll get an appointment to have the necessary paint touch ups made, which has yet to happen. Seems focus here is only on brand new Cadillac sales. I'm not impressed. Feel free to contact me. I was also xxxxx on interest and he would not even tell me what my credit score was. Only followed through because I'll pay it off much faster than I financed for. More

by JBLOODSWORTH1223 Verified Customer Verified Customer

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No hassle, very professional purchase of our leased 2020 XT 6. Lisa and staff did a great job. No complaints XT 6. Lisa and staff did a great job. No complaints More

by TERRY.PEIL01 Verified Customer Verified Customer

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Great service but I still have a few questions about maintenance and payment account number maintenance and payment account number More

by hparker497 Verified Customer Verified Customer

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