6 Reviews
Write a ReviewDealership Experience
8 yrs, 1 mo
Languages Spoken
English
6 Reviews of Joel Terrio
May 01, 2024
I was pleased to be able to get my part and installation on a timely manner on a timely manner More
Other Employees Tagged: Caio Evangelista
March 11, 2024
Always been top notch for us. Great help in purchasing our new car and any service issues we have had through the years with our older two highlanders. Great help in purchasing our new car and any service issues we have had through the years with our older two highlanders. More
Other Employees Tagged: Bill Farmer
February 25, 2024
This agent was the most amazing I have ever worked with. He took the time to explain everything to me, set up all apps for me, we drove together to check the new car. When I entered the office he was just t He took the time to explain everything to me, set up all apps for me, we drove together to check the new car. When I entered the office he was just there awaiting for me. He deserves the best review ever. Thank you so very much. I have been your customer for many years, this time was the best. More
Other Employees Tagged: Brian Xiong
September 14, 2023
I had brought up that I wasn't happy with the car being not cleaned to my liking. His comment was it's a used car it's not a new car everything's not going to come off. Which yes it should they didn't clea not cleaned to my liking. His comment was it's a used car it's not a new car everything's not going to come off. Which yes it should they didn't clean in between things there's leaves on the back by the SUV the inside could have been a lot cleaner it didn't even smell good so I was greatly disappointed.. so now I'm going to have to look at another shop to clean my car the way I like it which I've checked out and it will cost me around $800 I find that to be very unfair. My car is a 2018 RX 350 Lexus he did a great job on having the auto body fix the front of the car but the rest of other things we're just blown off I left very unhappy. I wasn't even excited about the car. You should make sure that if people are unhappy that you fix the situation. I wouldn't brag to people about buying a vehicle there More
Other Employees Tagged: Mike Quam
September 13, 2023
Joel did a great job keeping us up to date on the status of my new vehicle and Sean did his best to get us a fair rate for financing. We could have gotten a better rate at our local bank but because of the of my new vehicle and Sean did his best to get us a fair rate for financing. We could have gotten a better rate at our local bank but because of the time and distance we decided to go with the dealership financing option. More
Other Employees Tagged: Sean Giere
July 21, 2023
Honest and straightforward deal. The team worked well to get us the vehicle we wanted The team worked well to get us the vehicle we wanted More
Other Employees Tagged: David Smith