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Johany Trespalacios

Overview Reviews (880) Inventory (912)

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Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7

880 Reviews

Overview Reviews (880) Inventory (912)

Dealership Experience

24 yrs, 4 mos

Industry Experience

24 yrs, 4 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

Commercial Service Advisor

Service Manager Fundamentals Certified

Quick Lane Manager Fundamentals Certified

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4.7

880 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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880 Reviews of Johany Trespalacios

March 01, 2026

Dealership Rating

Employee Rating

EVERYTHING WAS GOOD GOOD SERVICE, NICE PEOPLE, I WILL DEFINITELY GO BACK GOOD BUT EXPENSIVE DEFINITELY GO BACK GOOD BUT EXPENSIVE More

by HANDSOMECOOLCATGLEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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February 19, 2026

Dealership Rating

Employee Rating

I am always happy with Elder, driving past other Ford dealers to get my Explorer serviced here. dealers to get my Explorer serviced here. More

by SCHNDJ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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Feb 21, 2026 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 09, 2026

Dealership Rating

Employee Rating

Quick lane is the best. they do the job, have reaccommodation and do what is asked for quick in and out. if there is something that is bigger they can arrange with across th they do the job, have reaccommodation and do what is asked for quick in and out. if there is something that is bigger they can arrange with across the street to have the work done. More

by Jamesclaycomb3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Pete Mancini

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Feb 13, 2026 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 31, 2026

Dealership Rating

Employee Rating

The service department always does a great job for me. They're really good about communication and providing updates. They're really good about communication and providing updates. More

by ryan.d.mccormick78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 04, 2026 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 25, 2026

Dealership Rating

Employee Rating

Jennifer and Giovanny are the best advisors at this dealership. If your car is damaged or has any issues, they always help and truly care about their customers. Highly recommended. dealership. If your car is damaged or has any issues, they always help and truly care about their customers. Highly recommended. More

by Jenniferpaolabernaltorres

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Perez

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Jan 26, 2026 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2026

Dealership Rating

Employee Rating

The mechanics did good job on my truck. They listened to the situation and provided good service. They listened to the situation and provided good service. More

by aquagempoolservice

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leo

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Jan 26, 2026 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 21, 2026

Dealership Rating

Employee Rating

Always good service very family oriented and always do a professional job That’s why I deal with them professional job That’s why I deal with them More

by robertduboise64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole Dobbs

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Jan 23, 2026 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 21, 2026

Dealership Rating

Employee Rating

The level of service provided by Elder was better than what I could have expected. what I could have expected. More

by WESTONAG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 23, 2026 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 18, 2026

Dealership Rating

Employee Rating

Exelente Muy muy Exelente Muy Exelente trabajo Muy Exelente trabajo de johany Muy Exelente trabajo de johany en el dealer Exelente trabajo de johany Muy Exelente trabajo de johany en el dealer More

by HAYVER11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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Jan 21, 2026 -

Elder Ford of Tampa responded

Hola, ¡muchas gracias por tomarse el tiempo para compartir su opinión sobre el excelente servicio al cliente de nuestro personal! Esperamos poder atenderle de nuevo. ¡Que tenga un buen día!

January 18, 2026

Dealership Rating

Employee Rating

Exelente Muy muy Exelente Muy Exelente trabajo Muy Exelente trabajo de johany Muy Exelente trabajo de johany en el dealer Exelente trabajo de johany Muy Exelente trabajo de johany en el dealer More

by HAYVER11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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Jan 21, 2026 -

Elder Ford of Tampa responded

Hola, ¡muchas gracias por tomarse el tiempo para compartir su opinión sobre el excelente servicio al cliente de nuestro personal! Esperamos poder atenderle de nuevo. ¡Que tenga un buen día!

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