John Barney

Got van in for 2 recalls very quickly. All work done in a timely manner. No out of pocket expense. All work done in a timely manner. No out of pocket expense. More

by MASS Verified Customer Verified Customer

Report | Print

John Barney runs his service department like a fine oiled machine. When I have an issue, as soon as I arrive at my appointment time, they take my car and immediately begin working on it. John keeps his cus machine. When I have an issue, as soon as I arrive at my appointment time, they take my car and immediately begin working on it. John keeps his customers informed of their repairs, etc., and recently put me into new tires and a four wheel alignment that I desperately needed. They completed the work in shorter time than I thought, and the bill was less than I imagined. John gave me an additional discount on the tires and labor. 5 stars, across the board for the Service Department at Bob Ferrando Ford World. More

by MARKJMEYERS Verified Customer Verified Customer

Report | Print

Ready for your vehicle at the appointment time. Always polite. Should you need a loaner one is made available to you. That is why the last 7 vehicles I have purchased or leased were from Bob Ferran Always polite. Should you need a loaner one is made available to you. That is why the last 7 vehicles I have purchased or leased were from Bob Ferrando Ford. And I am sure I will be ready for another car or truck it will be from Bob Ferrando Ford. If it is not broke do not fix it! Why should I buy elsewhere? More

by ronbona2 Verified Customer Verified Customer

Report | Print

Very friendly and fast service. The service department answered all my questions and I would recommend them to family and friends. The service department answered all my questions and I would recommend them to family and friends. More

Report | Print

Took a long time to get the parts in on back order, but the crew replaced our tow hitch wiring harness as fast as they could. the crew replaced our tow hitch wiring harness as fast as they could. More

by Brent Verified Customer Verified Customer

Report | Print

Good service and they are always very prompt. The service on the vehicle is done correctly and priced reasonable. The service on the vehicle is done correctly and priced reasonable. More

by mikemike_spirito Verified Customer Verified Customer

Report | Print

Other than having to pay for a bolt broken by the tech, they did what was requested. They managed to put the wrong month inspection sticker on the vehicle and they had to come pick it up, take it back to t they did what was requested. They managed to put the wrong month inspection sticker on the vehicle and they had to come pick it up, take it back to the dealership and change it. More

by jcv818 Verified Customer Verified Customer

Report | Print

It is always a pleasure to deal and work with these technicians. I wouldn’t trust my vehicle to anyone els e technicians. I wouldn’t trust my vehicle to anyone els e More

Report | Print

Way ,when I starting looking for a truck, I checked every where. Which was hard, But back of my mind I remember ,Shawn how good he treated me ,I new ware I wanted to go FERRANDO FORD Thank you v every where. Which was hard, But back of my mind I remember ,Shawn how good he treated me ,I new ware I wanted to go FERRANDO FORD Thank you very much More

by ElizabethWarner60 Verified Customer Verified Customer

Report | Print

I appreciated the work Bob Ferrando Ford did on our 2022 Ford Edge. They re-mounted the summer tires and balance them with excellence and changed my oil. The service writers were cheerful, professional an Ford Edge. They re-mounted the summer tires and balance them with excellence and changed my oil. The service writers were cheerful, professional and did the work in a timely way. More

by clyde.l.davis Verified Customer Verified Customer

Report | Print