Great service.
Talented staff. I would recommend this dealership to friends and family. Clean waiting room.
Talented staff. I would recommend this dealership to friends and family. Clean waiting room.
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by Markfragale
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2025 -
Matthews Kia of Greece responded
Hi Mark- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
Generally I am happy with my service.
This past trip took quite a bit longer and my car is now making noises it didn't before. The repair required them to take things out and put them bac
This past trip took quite a bit longer and my car is now making noises it didn't before. The repair required them to take things out and put them back. I am afraid they didn't go back well.
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by amandakrenning
Verified Customer
Verified Customer
Service Price Transparency
Great everything went as was expected.
Hour and a half is a little long for a oil change.
Hour and a half is a little long for a oil change.
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by JOHN H
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Matthews Kia of Greece responded
Hi John- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Called four times got put on hold no one ever picked up
the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it.
the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it.
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by GT20
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Matthews Kia of Greece responded
Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Director, John fiorino, at jfiorino@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.
Everyone is friendly and professional.
Very good in communicating and also asking me if I have any questions. There was absolutely no wait. The Service techs got my car in right away. I wa
Very good in communicating and also asking me if I have any questions. There was absolutely no wait. The Service techs got my car in right away. I was able to sit in comfortably in the waiting area. My car was taken care of in a timely manner. I so appreciate every aspect of my service. Honestly Matthew's Kia service team is the best!
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by MAHANFLAND
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2025 -
Matthews Kia of Greece responded
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
had to mess around and take it back for same problem
twice in a week
twice in a week
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by SHARKS29
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Matthews Kia of Greece responded
Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Knowledgeable service, lovely waiting room, complementary
loaner vehicle, convenient shuttle service, friendly staff, car always returned clean
loaner vehicle, convenient shuttle service, friendly staff, car always returned clean
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by Froklsnt
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Both shuttle drivers, service leads
Jun 09, 2025 -
Matthews Kia of Greece responded
Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Hands down Angelica went beyond her way to help me with
my issue. Highly recommend.
my issue. Highly recommend.
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by ray.montalvo2195
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Angelica
Jun 06, 2025 -
Matthews Kia of Greece responded
Hi- thanks for highlighting some of our Team who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!
I was happy with my service and it was completed in a
timely manner. Also, they completed a recall on my sorrento. I appreciate that.
timely manner. Also, they completed a recall on my sorrento. I appreciate that.
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by lessord35
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2025 -
Matthews Kia of Greece responded
Hi- your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again soon! Take care!
Service is good and done on time.
Waiting room is very comfortable. Service employees very friendly.
Waiting room is very comfortable. Service employees very friendly.
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by nancyhenchen
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2025 -
Matthews Kia of Greece responded
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!