Tom Jacobs
Tom Jacobs at Matthews Kia of Greece
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Tom Jacobs

Parts Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of Tom Jacobs

May 03, 2024

Dealership Rating
Employee Rating

I was in for my inspection and tire rotation. Everyone was very helpful. When waiting for my car, I was approached in the waiting area by a sales man who tried selling me another car. I und More

by offenm84
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2024

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Service personnel were good. Very friendly to me and my spouse. My car is in good hands More

by PK1DAWLEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Hooper

May 02, 2024

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 22, 2024

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I couldn't be more pleased about when I picked up my car. Everything was explained; I could not have asked for more. More

by ROSELLA0
Sales Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

January 21, 2024

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The Dealership was very Clean and had Great Lighting My Check in was Quick and Easy More

by FACECLEANINGINC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bradley Hooper, Jake Gray , Joe Kruppenbacher

Jan 31, 2024

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

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A b c d e f g h i h j l m n o p More

by BETHIMAN427
Sales Price Transparency
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Recommend Dealer
Yes
Jan 31, 2024

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

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Awesome service and very efficient and thorough . Friendly and courteous and fast. Great indoor area as well! More

by dbcalarco
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2024

Matthews Kia of Greece responded

Thank you for the great review and your business!

November 18, 2023

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Love my Chevy Trax I purchased from Ron Felix last year! I also enjoy coming in for routine service to a relaxed, clean, and friendly atmosphere. My Matthews Rewards save me so much money each time and the More

by ebib14
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pat Brown, Brian Salamone, Ronald Felix, Bradley Hooper , Joe Kruppenbacher, Zac Richards

Dec 05, 2023

Matthews Kia of Greece responded

Thank you for choosing Matthews and the great review!

November 03, 2023

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Employee Rating

Always friendly and accommodating. You can leave after a service and know the work was done properly. The only thing I'd say they need to improve is the communication between service d More

by CMONTZ
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Hooper , Joe Kruppenbacher

Dec 05, 2023

Matthews Kia of Greece responded

Thank you for the great review and your business!

October 25, 2023

Dealership Rating
Employee Rating

Everyone from my sales person Ron, the ladies in the office to the finance manager made my first car buying process easy and worry free! More

by lcalderon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Ronald Felix, Eddie Jackson , Joe Kruppenbacher, Dan Mitchell, Zac Richards, Jessica Littlefield, Karen and Lori

Oct 30, 2023

Matthews Kia of Greece responded

Congratulations on your first new ride! Thank you for your business and the great review!

October 13, 2023

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Employee Rating

They do great service every time I go there it’s always fresh coffee made and fresh picked apples thanks for making my experience wonderful More

by JACKSONEDDIE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Brown, Brian Salamone, Bradley Hooper , Joe Kruppenbacher, Zac Richards, Eddie Jackson

Oct 18, 2023

Matthews Kia of Greece responded

Thank you for your business and the great review! We look forward to your next visit!

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