John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.7
168 Reviews
4.7

168 Reviews

Write a Review

168 Reviews of John Fiorino

July 02, 2026

Dealership Rating
Employee Rating

Everyone who works here is professional, kind, and knowledgeable. I enjoy coming here because I know my car is in good hands. More

by DINA.AUSTIN85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Joey Greco, Benny Anderson , Brent MacArthur

Jul 03, 2026

Matthews Kia of Greece responded

Hi Dina! We're so glad to hear you feel well taken care of at Matthews Hyundai of Greece. Thank you for your loyalty to us, and we look forward to seeing you again next time!

July 01, 2026

Dealership Rating
Employee Rating

called 20 minutes before my appointment to see if I could reschedule, while I was getting my shoes on to go there. Appt had been made for weeks. Waiting 1.5 hours for an inspection More

by taraspitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2026

Matthews Kia of Greece responded

Hi Tara, We understand how frustrating long wait times can be and apologize that we did not meet your expectations during your visit. We hope you give us a chance to give you a better future experience. Please feel free to reach out to Service Manager John Fiorino at (585) 720-8000, or tellus@matthewsauto.com.

July 01, 2026

Dealership Rating
Employee Rating

Well run service center. Offered me assistance when my Kia was having issues and provided a loaner vehicle. More

by agallor6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Matthews Kia of Greece responded

Hi agallor6! We're so glad we were able to keep you mobile while your vehicle was being repaired. Thank you for taking the time to let us know you had a great experience, and we look forward to seeing you when you need us again!

June 26, 2026

Dealership Rating
Employee Rating

My last name is Mauro , My first name is Dave. They did do a good job on the oil and filter More

by DMAURO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Matthews Kia of Greece responded

Hi Dave! Your review is greatly appreciated. We look forward to your next visit at Matthews Kia of Greece!

June 19, 2026

Dealership Rating
Employee Rating

I have had nothing but very good service from Matthews Kia of Greece. Thank you. More

by SWoodward62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Greco, Charlie James

Jun 19, 2026

Matthews Kia of Greece responded

Your review made our day...thank you for putting your trust in our Team here at Matthews Kia of Greece!

June 13, 2026

Dealership Rating
Employee Rating

Nick and the whole team here took care of us quickly and accommodated me and my family while we waited for the car to be ready. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Felix

Jun 15, 2026

Matthews Kia of Greece responded

Hi Joe! We're so glad you had a good experience with our Team at Matthews Kia of Greece, and look forward to seeing you again soon. We appreciate your business!

June 09, 2026

Dealership Rating
Employee Rating

I've always been very satisfied. The service is excellent. I've been a customer for years. More

by DEBCROC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Matthews Kia of Greece responded

We truly appreciate your feedback about our Team at Matthews Kia of Greece!

May 29, 2026

Dealership Rating
Employee Rating

The service is always excellent at Matthews Kia. Everyone is very patient and courteous. They take the time to answer my questions. More

by mglenfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

May 29, 2026

Matthews Kia of Greece responded

Our Team at Matthews Kia of Greece thanks you for the Five-Star review, and strive to provide this level of service each and every day!

May 18, 2026

Dealership Rating
Employee Rating

Professional, Courteous Staff who cares about their customers. The level of Service Is commendable and greatly appreciated. More

by 2007vstar1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Matthews Kia of Greece responded

Thank you for your kind words! We’re glad our service team at Matthews Kia of Greece took great care of you.

May 14, 2026

Dealership Rating
Employee Rating

The service center is okay and the service person was okay as well. I had to ask multiple questions to them before I got any proper answers from them. I really don't know if my car was properly serviced More

by jmansi1510
Recommend Dealer
Yes
May 15, 2026

Matthews Kia of Greece responded

Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

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