John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.7
153 Reviews
4.7

153 Reviews

Write a Review

153 Reviews of John Fiorino

April 09, 2026

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Employee Rating

Work completed as requested with no problems or pressure. The appointment was made at a day and time I requested. More

by RCJC0
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2026

Matthews Kia of Greece responded

Hello! We’re pleased to hear everything went well during your appointment at Matthews Kia of Greece. We look forward to serving you again soon!

April 07, 2026

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It doesn't matter what you need. New or used auto. Even with today's economy getting your car repaired Matthews kia will take care of you. They will work with you. Great crew very he More

by rhold.103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Matthews Kia of Greece responded

Hello! We’re pleased to hear everything went well during your appointment at Matthews Kia of Greece. We look forward to serving you again soon!

April 02, 2026

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Employee Rating

I love coming in to Kia Matthews of Greece for service. I feel like they value me as a customer and I don't mind needing a service appointment when I'm there. Brent and Nick and the team have always been More

by SILIVET
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brent

Apr 03, 2026

Matthews Kia of Greece responded

Hello- We’re happy you had a great experience with our service department at Matthews Kia of Greece. Thank you for highlighting your experience with Brent and Nick. We look forward to your next visit.

April 02, 2026

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Great service! It's great being able to work while the car is being serviced and the waiting area has everything I need. Washing the car for me is a nice extra to More

by V_FRAGASSI
Service Price Transparency
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Recommend Dealer
Yes
Apr 03, 2026

Matthews Kia of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

March 27, 2026

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I came in for a recall notice I received in the mail. When I got there I was told the recall didn't affect my care because I didn't have a trailer hitch. They did put air in my tires and topped of my win More

by sue202
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Recommend Dealer
Yes
Mar 27, 2026

Matthews Kia of Greece responded

Hi Sue- Thank you for the perfect review. We look forward to assisting you again in the future!

March 26, 2026

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Employee Rating

Your employees are very knowledgeable and service is always good. It’s easy to book an appointment and I don’t have to wait too long. More

by QUETSCH91
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew DiManno

Mar 27, 2026

Matthews Kia of Greece responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback. Have a great day!

March 10, 2026

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Employee Rating

As always Kia service is excellent. I got in on time, they fixed my car completely and then washed my car. Thank you More

by SANCHEZLISA6
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Matthews Kia of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

March 07, 2026

Dealership Rating
Employee Rating

Service was fast and friendly. Explained what was wrong with the car. All the service writers should be commended for their customer service. More

by MEMORIES14609
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Ronald Felix

Mar 09, 2026

Matthews Kia of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

Mar 09, 2026

MEMORIES14609 responded

Service to Sales excellent customer service. Been a customer for 12 years, with no regrets.

March 06, 2026

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Employee Rating

Got in and out within an hour was very pleased with the service thank you so much More

by SUNNYWILK
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Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Matthews Kia of Greece responded

Hi Sunny- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

February 25, 2026

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Employee Rating

Everything was absolutely perfect - they were able to squeeze my car in for an oil change last minute and had it back to me in a reasonable amount of time. From Doug who greeted me to my service advisor More

by taleslie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Did not get service advisor name

Feb 26, 2026

Matthews Kia of Greece responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

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