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John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino | Page 17

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.7
168 Reviews
4.7

168 Reviews

Write a Review

168 Reviews of John Fiorino

January 19, 2025

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Employee Rating

Great customer service, would highly recommend this dealership to all of my family and friends More

by practical38
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 23, 2025

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

January 19, 2025

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Employee Rating

They were very friendly and knowledgeable. The service was quick and reasonable. I really like Matthews Kia. More

by salvage.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Kyle

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Jan 23, 2025

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

January 19, 2025

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Employee Rating

Clean. Accessible. Quality service with plenty of help and vehicles to view in showroom area. More

by handymansteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2025

Matthews Kia of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 19, 2025

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Employee Rating

I was contented with everything promised and done at your service centre recently. I thought the job you did was good and the wait time reasonable for what you had to do. More

by Charles Kroeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Massimo Castelli, Doug Gray, Benny Anderson , Ron Kyle

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Jan 23, 2025

Matthews Kia of Greece responded

Hi Charles, Thank you for your feedback. We're so glad to hear you had a great experience with our service department! We appreciate the great review and your business.

January 18, 2025

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Employee Rating

They have no sense of urgency and give offers for used vehicles 2000 dollars below CarMax. More

by Mcognata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Kyle, Brent

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Jan 23, 2025

Matthews Kia of Greece responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

January 16, 2025

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Employee Rating

Friendly, kept me up to date and got me out in an appetite won’t of time. More

by nhuhttiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Kyle

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Jan 17, 2025

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

December 29, 2024

Dealership Rating
Employee Rating

It seems to value its customers. I have many options for purchasing a KIA in this area but continue to use this dealership. More

by JMCNETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Massimo Castelli , Joe Justiniano, Ron Kyle

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Dec 30, 2024

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 21, 2024

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Employee Rating

You are reliable and we can put our trust in you anytime so please keep on doing that More

by squayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Jacobs, Izzy Softic , Ron Kyle, Ray Montalvo

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Dec 23, 2024

Matthews Kia of Greece responded

Hi-Thank you for the perfect review!

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