John Mefferd

Wow, they were great! . No problem making a appointment, and in and out the same day! Thanks Marin County Ford Service dept! . No problem making a appointment, and in and out the same day! Thanks Marin County Ford Service dept! More

by lillucci Verified Customer Verified Customer

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So far, they have been excellent and thorough in their maintenance of my vehicle. A couple of little glitches, but certainly the exception and not the rule. maintenance of my vehicle. A couple of little glitches, but certainly the exception and not the rule. More

by bgossy Verified Customer Verified Customer

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The service team was very accommodating, had me in and out of the dealership in one hour, which was great because I was on my lunch Big thanks to John is a true professional out of the dealership in one hour, which was great because I was on my lunch Big thanks to John is a true professional More

by Lance36 Verified Customer Verified Customer

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One of the issues was my side panel Keypad that it had to be fixed again. This is the third time I’ve had to do this and I’ve spent lots of my own personal money to get it fixed. Your service team didn’t sho be fixed again. This is the third time I’ve had to do this and I’ve spent lots of my own personal money to get it fixed. Your service team didn’t showcase any empathy or accountability for the issues. Not to mention it went three days without hearing from anybody and I had to repeatedly call in to get updates. More

by sarahk1999 Verified Customer Verified Customer

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The service writer’s take the time to listen and understand what you’re saying. Friendly staff and the car is ready when they said it would be understand what you’re saying. Friendly staff and the car is ready when they said it would be More

by leeswerrie Verified Customer Verified Customer

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Fast friendly service. The person I worked with was great. The waiting area is no frills and I was not offered a ride while truck was being serviced but quality, timely wor The person I worked with was great. The waiting area is no frills and I was not offered a ride while truck was being serviced but quality, timely work is much more important More

by FERRANCE Verified Customer Verified Customer

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i was so happy with everything and loved my experience. very unusual for me, but i was beside myself and suddenly so satisfied. very unusual for me, but i was beside myself and suddenly so satisfied. More

by bethkoelker Verified Customer Verified Customer

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Unfairly charged for work not performed, vehicle returned dirty, poor communication with sales tech regarding charges. I would recommend the service center but would encourage car owners to ask more question dirty, poor communication with sales tech regarding charges. I would recommend the service center but would encourage car owners to ask more questions and have a better understanding of how service charges. We feel we were gouged. More

by AUBREY3 Verified Customer Verified Customer

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Open on 4th of July. Service rep was great and work was done quickly and at a great price. Service rep was great and work was done quickly and at a great price. More

by primosoprano Verified Customer Verified Customer

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Excellent service as always from my service advisor Luis. Great General Manager John Preston always greats me by my name. Very happy with the Mustang I purchased in 2015. Looking at the Mach E Great General Manager John Preston always greats me by my name. Very happy with the Mustang I purchased in 2015. Looking at the Mach E More

by PMELIOT68 Verified Customer Verified Customer

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