30 Reviews
Write a Review30 Reviews of John Nguyen
January 17, 2024
Great service. , Mike and the service staff went to extra mile it is always a pleasure to service car there , Mike and the service staff went to extra mile it is always a pleasure to service car there More
Other Employees Tagged: Paul Piliero, Nick Lavacca, Michael Heath, Manny Lugo, Austin Rotella, CJ Smith, Josue Rolon , John Torre
January 16, 2024
Everything was ok. It was easy to make an appointment. The work was done in the timeframe promised. It was easy to make an appointment. The work was done in the timeframe promised. More
Other Employees Tagged: Michael Heath
January 16, 2024
Excellent car service and people working there are extremely professional thank you for your excellent service! extremely professional thank you for your excellent service! More
Other Employees Tagged: Jonathan Escoto, Michael Heath
January 16, 2024
Exceptional service all across the board. From everyone i touched bases with. I don’t know everyone name but that goes from sales to service. To the guy who looked into pricing for a car part From everyone i touched bases with. I don’t know everyone name but that goes from sales to service. To the guy who looked into pricing for a car part for me. I plan to continue with the Acura family for my next car. More
Other Employees Tagged: Jonathan Escoto, Austin Rotella , And the guy from the parts dept!! Awesome
January 16, 2024
I purchased the vehicle in August. My front & rear brakes were replaced (covered under warranty) prior to this most recent service. The only constructive feedback I can provide is that My front & rear brakes were replaced (covered under warranty) prior to this most recent service. The only constructive feedback I can provide is that when I called in to this most recent service, I had reported a loud screeching noise (metal on mental) coming my vehicle (after front & rear pads replaced). The person answering the phone stated “ a little noise is expected due to cold weather and there would be nothing additional that your warranty would cover.” I had to press the matter to be scheduled for service and my rotors were ultimately replaced after I brought the vehicle in. Next time someone brings a similar situation up, I would ask that the service station hear the customer out and just get them scheduled without hesitation. John has been great throughout my entire experience so far. Unfortunately I had to come in for parts that fell under warranty 3 times since August. John (Tech) immediately heard the noise and addressed the problem with mechanics. If it wasn’t for him, the rating would be less. More
January 16, 2024
Dealership was extremely helpful in scheduling an appointment quickly, we were very satisfied with the car servicing. appointment quickly, we were very satisfied with the car servicing. More
Other Employees Tagged: Nick Lavacca, Michael Heath
January 16, 2024
Every service interaction I’ve had has been fantastic. Service done timely and as stated. Service done timely and as stated. More
Other Employees Tagged: Jonathan Escoto, Nick Lavacca, Michael Heath, Austin Rotella
January 16, 2024
Very good service I was very pleased with the service great team great people wouldn't take my vehicle anywhere else great team great people wouldn't take my vehicle anywhere else More
Other Employees Tagged: Nick Lavacca, Michael Heath