John Nishita
John Nishita at Mercedes-Benz of Rocklin

John Nishita

Service Advisor

Mercedes-Benz of Rocklin

4747 Granite Dr
Rocklin, CA 95677

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140 Reviews
not yet
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140 Reviews

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140 Reviews of John Nishita

January 01, 2023

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Employee Rating

Great communication with me regarding what they need to change and whole process explained. John, our service coordinator was excellent on his job. Would continue to go to Mercedes at Rocklin. More

by Narges-Reza
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Brown, Tony Alexan

December 23, 2022

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Caused more problems, than solved! Brought car in for 50000 mile service. Went to pick it up and they still cant get it started! More

by Man without his Menz
Service Price Transparency
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Recommend Dealer
No

December 02, 2022

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The car was not clean when it was returned. The tires were under inflated. The timing was not what was promised. More

by bobmurray927@gmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
No
Dec 05, 2022

Mercedes-Benz of Rocklin responded

Thank you for bringing this to our attention. Please stop by the dealership anytime and we will be happy to properly wash and vacuum your vehicle and correct the tire pressure. We apologize for your inconvenience and are confident your future service visits will be completely satisfactory.

November 18, 2022

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Great communication and updates through the whole process. I had a loaner for a week. John was extremely helpful. More

by laiyejj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 23, 2022

Mercedes-Benz of Rocklin responded

We appreciate the 5 star review!

November 17, 2022

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Always a great experience and comfort in knowing they always do right by the customer! Peter, Ryan, Chris, and John are spectacular! Thank you All! More

by ruth3
Sales Price Transparency
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Recommend Dealer
Yes
Nov 18, 2022

Mercedes-Benz of Rocklin responded

Thank you for the great review!

October 01, 2022

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Art did a stellar job helping me purchase my Cadillac SRX from the beginning to the end and paid to have my new SUV detailed.He is the best Salesman I have ever met. top rate dealership would buy from again More

by wmr3301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review! Our sales team will be happy to assist you again in the future~

September 01, 2022

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Prompt, friendly, and responsive. The car was detailed thoroughly inside out after the service. Very pleasant experience. Thanks so much John! More

by jtnikon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

August 16, 2022

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My appointment was confirmed and on time. Pickup was as promised. The service manager John was efficient and quick in handling my file. The folks working there seem to acknowledge me whenever More

by leegxqo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 19, 2022

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

August 16, 2022

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I brought my car in for tint. They were nice, quick and gave me a loaner to drive. It was done the next day and only because I brought it in later in the morning. Otherwise it wou More

by amberr_turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Rose

Aug 19, 2022

Mercedes-Benz of Rocklin responded

Thank you for the feedback!

August 06, 2022

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Employee Rating

Excellent customer service. I live in Paradise, CA and would never go to Courtesy Motors for my Mercedes purchase More

by macneipj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2022

Mercedes-Benz of Rocklin responded

Thank you for the feedback. We appreciate your loyalty to Mercedes Benz of Rocklin!

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