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John O'donnell
John O'donnell at Lia Honda of Kingston

John O'donnell

Technician / Shop Foreman

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

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5.0
37 Reviews
5.0

37 Reviews

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37 Reviews of John O'donnell

December 10, 2025

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Employee Rating

Very very helpful service. Couldn’t be better. Rebecca should be promoted. I will ask for her again. More

by peterkhirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Matt Panaro, Don Mayer, Jared Stoutenburg, Franko Hernandez-Engracia, Jessica Leek, Mark Wertheim, Robert Munson, Dennis Raskin

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Dec 11, 2025

Lia Honda of Kingston responded

Peter, Rebecca will be thrilled to know her outstanding service made such a strong impression. We’re grateful for your feedback and can’t wait to see you again!

October 15, 2025

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Employee Rating

As always I received excellent professional courteous welcoming service. Sue Kelly and John O’Donnell are a true asset to Lia Honda of Kingston More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Jared Stoutenburg

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Oct 15, 2025

Lia Honda of Kingston responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Sue's and John's efforts consistently meet your satisfaction. They definitely are assets to our team and they will be honored to hear of your kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 23, 2025

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The service that I receive every time I come is exceptional. I have nerve been disappointed and I always am treated professionally and pleasantly. Sue Kelly and John O’Donnell are knowledgeable and More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Jared Stoutenburg

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Apr 25, 2025

Lia Honda of Kingston responded

Yeisha, we're pleased you had another great service experience with us, and that Sue and John made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

April 23, 2025

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The service that I receive every time I come is exceptional. I have nerve been disappointed and I always am treated professionally and pleasantly. Sue Kelly and John O’Donnell are knowledgeable and More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Jared Stoutenburg

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Apr 25, 2025

Lia Honda of Kingston responded

Yeisha, we're pleased you had another great service experience with us, and that Sue and John made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

December 30, 2024

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Employee Rating

I received excellent service Susan Kelly is professional pleasant and extremely knowledgeable. She always keeps me well informed. More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Jared Stoutenburg

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Dec 31, 2024

Lia Honda of Kingston responded

Yeisha, we appreciate your 5 stars for Susan! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.

Dec 31, 2024

Yeisha4 responded

Susan Kelly and John O’Donnell are experts in their fields. Knowledgeable, professional, courteous and caring people. I always leave knowing my vehicle is safe and well maintained.

December 16, 2024

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Mark Wertheimer in Service Dept is a very extraordinary person. He went above and beyond to help us manage an unfortunate situation with our new Honda. The most wonderful attribute of Mark is his concern f More

by Cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Don Mayer, Jared Stoutenburg, Franko Hernandez-Engracia, Jessica Leek, Mark Wertheim, Robert Munson, Dennis Raskin

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Dec 17, 2024

Lia Honda of Kingston responded

Cyn, Thank you for leaving Mark this positive review! We are so glad that he took great care of you. Your safety and satisfaction are our utmost priorities and he will be delighted to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 29, 2024

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I couldn’t ask for a better service advisor than Sue Kelley. She is amazing, honest, and hard working. I always know my vehicle is in great hands! More

by Babygirlbrandy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly

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Jul 29, 2024

Lia Honda of Kingston responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Sue has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!

October 11, 2023

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Employee Rating

I buy my cars there because of the dealership(Lia) not just the brand (Honda) They are the best. Because they care about you, they take great care of your car. Your like family to them. More

by Khoetger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Don Mayer

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Oct 11, 2023

Lia Honda of Kingston responded

Thank you for sharing your experience with us! We're delighted our team always handles your needs with the utmost advocacy and grace. Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

September 19, 2023

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Employee Rating

Sue Kelly and her team always know the right thing when it comes to keeping my car on the road without worry. Even when I miss something they pick up on it and get the job done at the best price. More

by Johnfkarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Matt Panaro

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Sep 19, 2023

Lia Honda of Kingston responded

John, thanks for taking the time to review your service experience! We're happy Sue handled your visit with great care and diligence to get you safely back on the road. We hope you'll continue to choose Lia Honda for all your automotive needs!

September 08, 2023

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Employee Rating

Sue Kelly is professional, knowledgeable and welcoming. I am always treated with respect and in a timely manner. I recommend Lia of Kingston due to the service I receive to my friends and family. Also kudo More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Jared Stoutenburg

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Sep 12, 2023

Lia Honda of Kingston responded

Yeisha4, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Sue and John handled your visit with great care and diligence. We hope to ensure the same circumstances at your next appointment!

Sep 12, 2023

Yeisha4 responded

I am sure that my next appointment will be as all my service appointments been for the last 11 years. Excellent!

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