111 Reviews
Write a Review111 Reviews of John Satrina
May 01, 2024
Worked with Mike today to find and purchase the perfect SUV for myself. He was very helpful and answered all my questions. He asked me my budget and worked within it. Over all a pleasant experience. I woul SUV for myself. He was very helpful and answered all my questions. He asked me my budget and worked within it. Over all a pleasant experience. I would definitely recommend everyone to work with him. More
Other Employees Tagged: Chris Jennings
March 20, 2024
Great costumer service. French made the deal smooth and easy. Overall it was an amazing experience. French made the deal smooth and easy. Overall it was an amazing experience. More
Other Employees Tagged: Daniel LaTour, Sharpest Automotive
February 22, 2023
Worst dealership experience ever! Bought a 50k truck from them and have had nothing but problems getting my trade in payed off, check engine light on, poor customer service. They lied Bought a 50k truck from them and have had nothing but problems getting my trade in payed off, check engine light on, poor customer service. They lied to me about the bank, about the numbers, and about the scam warranty that was "included". Be warned, this place is a fraud. They will lie to you about everything and steal your money after dragging their feet to pay your loan off. They owe me money on the loan payoff amount difference. They paid a different amount than what was on the sales contract. Turned off the check engine light without doing any repairs, and said they fixed it. Not true. They even lied about the bank and interest rate. This is not okay. Don't even call them. Avoid at all cost. Even if they have your perfect vehicle. They are participating in fraud. More
Other Employees Tagged: Julian Vigil, Martin Ramirez, Roger Garcia, Daniel LaTour, Sharpest Automotive, Paul Z, Kevin Sharp
January 03, 2023
Our guy was the most awesome salesman we've experienced in all the years and times we've bought a car!! in all the years and times we've bought a car!! More
Other Employees Tagged: Daniel LaTour
November 22, 2022
Everyone was very nice and helpful. Our dealer guy knew exactly what he was talking about and we told him our price range and kind of our situation and he found a car exactly within ou Our dealer guy knew exactly what he was talking about and we told him our price range and kind of our situation and he found a car exactly within our range and it took all day because I drove probably every car there and he was extremely patient. More
Other Employees Tagged: Daniel LaTour, Bill Peck , Derek Jaramillo
October 07, 2022
The whole team (French, manager, and finance) worked with us through a difficult situation and made sure we got our dream car. Thank you! us through a difficult situation and made sure we got our dream car. Thank you! More
Other Employees Tagged: Daniel LaTour
May 16, 2022
I would never buy here again- They tell you they do a full check of all cars- No way- The car we bought after one day the radio was skipping, then we find out the tires the have lock lug nut and they te full check of all cars- No way- The car we bought after one day the radio was skipping, then we find out the tires the have lock lug nut and they tell sorry we don;t have lug nut nothing we can do- Now we have to pay to have locking ones broken off. They say they are better than a regular dealer no way!! Dealer would of either caught these issues to made it right for us. I think the buy off auction and just wheel the cars onto the lot with a big markup More
Other Employees Tagged: Chris
October 22, 2021
I dropped off my 2006 ram 2500 with them for several things being wrong with it. First off they said it would be a week. They had to change the power steering pump and the ujoints, both of which are thi things being wrong with it. First off they said it would be a week. They had to change the power steering pump and the ujoints, both of which are things that I could have done in less than a half days work. I didn’t get my truck back for two weeks. When I dropped off my truck I had told them and wrote down initially that I needed the power steering pump when they removed it because it was less than a week old and I just bought it from advanced auto. Well they ended up using it as a core and got 30. Bucks off on it for doing so… I paid well over 100. For it less than a week prior and it was faulty. When they told me that they did this, the manager that day told me he would get in touch with advanced and get me a credit for it… I even handed him my receipt and he said he would be in touch with me. 3 months later and I remembered this and never got any phone calls or anything regarding the pump… so I called them and the manager today told me that there was nothing they could do about it. They didn’t do anything that they said they would… I had to close shop for 2 weeks down time without a vehicle on a half a day job… why didn’t they just have me bring my truck in when they had a lift available for that day instead of holding my truck and waiting for a lift to come available… ? So far no good with my thoughts and feelings on the way they do business and how poorly the manager handled speaking to me regarding the issue. He acted like I shouldn’t be upset about losing over a 100 bucks on this… like it’s pocket change or something. I’m a single mother of a young child and sorry if I can’t afford to take losses like that. More
Other Employees Tagged: Junior venegas, Sharpest Automotive
October 04, 2021
Nice job to Roger and Brian. They were professional and friendly. Thank you for all friendly. Thank you for all More
Other Employees Tagged: Roger Garcia, Bryan Sanchez