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John Thomas
John Thomas
Sales & Commercial Truck Consultant / The Legend
Jack Madden Ford
825 Boston-Providence Turnpike
Norwood, MA 02062
3 Reviews
John Thomas has been with us for an incredible 48 years and specializes in commercial trucks, with generational experience selling vehicles to multiple generations of families. He drives an F-150, is originally from down Maine, and is often accompanied in stories by his yellow lab, Sam. Don't let this old Buzzard fool you, he truly is a Legend!
Read more3 Reviews of John Thomas
October 09, 2012
Shopped around for a deal on a 2012 used Flex online and Madden Ford had a good price which was agreed to over the phone. Car was held for us and we went to inspect with a check in-hand on the next Saturda Madden Ford had a good price which was agreed to over the phone. Car was held for us and we went to inspect with a check in-hand on the next Saturday. Paperwork took awhile, but staff was friendly and we agreed car would be driven up to us in Maine on the following Tuesday. When I called on Tuesday to verify delivery, I was told they were still waiting on the title (the vehicle was a 6 month old lease turn-in). This was a surprise to us and somewhat upsetting since we had paid for the vehicle and only had a receipt at that point. Same story on Wednesday. On Thursday I contact Jason Aruda (Sales Manager). He was able to explain the process and arranged to expedite the title so that we had the vehicle delivered to us on Saturday with some extra's thrown in. The vehicle was what we wanted and we are happy with the purchase price. We feel that they should have explained the title situation on the day we paid for it, however they did put in a good effort to make things right. We would do business with them again. More
by KRmaine
Other Employees Tagged: Jason Aruda (manager)
March 29, 2010
John made my F-150 purchase completely painless. He asked what I wanted and what I could afford and he put me in an excellent 2010 F-150 and gave me all sorts of tips for maintenance and care of the vehicle what I wanted and what I could afford and he put me in an excellent 2010 F-150 and gave me all sorts of tips for maintenance and care of the vehicle that I had not thought of. Suggestions from rubber mat selection, interior fabric treatment and bed liner tips. He also was sensitive to the fact that I had a dog and his suggestions were pertinent to dog comfort and protection of the truck interior with the dog in it. All and all the best car buying experience I've ever had. Greg Taillefer More
by gtaillefer
Other Employees Tagged: John Thomas
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