This was not my first experience at Jack Madden Ford in Norwood. I've actually used them in the past and the reason why I haven't looked anywhere else is the friendly, knowledgeable, caring staff!! They take all of the stress of buying a car and make it easy!!
Recently I went to Jack Madden Ford to look for a new car. While looking Al Abramson, help me find exactly what I was looking for. He was friendly, kind, and most importantly non intimidating. I felt no pressure while choosing a vehicle. During my test drive he was able to answer all of my questions with very knowledgeable answers. After I chose the car Eva, Deb Johnasson, and Al all helped get the best deal and thoroughly explained all the details of the transaction. They made me feel welcome and comfortable during the entire process. I highly recommend this dealership.
My husband and I went to Jack Madden's Ford only to look and get a good price for a new Ford Escape, and Al Abramson came along in the parking lot and asked if we needed help. We said we were just looking. He said that's fine and went about not bugging us. We then entered the showroom and looked for him because of his personable and nice manner when we first met him. He was not pushy and we talked about all aspects of life not just business. However, he was very knowledgeable about the car and I feel he was fair about the price. I would highly recommend him and the dealership to family and friends.
Tommy and Jay took care of me throughout the entire process. I told them what i wanted and got exactly that! This is the second time I bought from these guys and only have good things to say. I love my 2016 ford edge and I am very grateful that Jay and Tommy were there to guide me through the process!!
We purchased a Ford Explorer today and worked with Al. I could not imagine a man being so helpful. He got us a great deal, and it was a pleasure speaking with him about his pride and joys- his children.
Al Abramson was a pleasure to work with. Friendly, professional, no pressure. Jack Madden delivered on incentives as advertised. Purchased my F150 in just under 2 hours including test drive, credit approval, ALL paperwork, etc. Came back a few hours later for delivery of my truck, freshly detailed.