Jon Piansky | Page 9

Excellent service provided by Service Adviser Michael Casey I recently had a problem with a disturbing rattle sound coming from the rear of my 2014 Jeep Cherokee and Service Advisor Michael Casey helped in gett I recently had a problem with a disturbing rattle sound coming from the rear of my 2014 Jeep Cherokee and Service Advisor Michael Casey helped in getting the issue corrected last month. He had stated that he felt the issue was related to the suspension, and suggested replacing the link stabilizers. He had me back on the road in a very short time, and I can't overstate my satisfaction with the service I received. I have another jeep dealership located closer to my home in Westbury but have felt I have always been best served by driving the extra few miles to East Hills. Mike Casey only reinforced my positive view on the East Hills dealership. Thanks you Mike! P.S. Marc Siegel and Jon Piansky are two additional employees that have assisted me in the past and have also drawn me back to East Hills. Overall a great staff! More

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Service Department Performance I have been bring my 2011 Jeep Grand Cherokee to East Hills Chrysler Jeep, where I purchased it over 6 years ago, for routine maintenance, unexpected I have been bring my 2011 Jeep Grand Cherokee to East Hills Chrysler Jeep, where I purchased it over 6 years ago, for routine maintenance, unexpected repairs, recalls, and custom installations. Over the years I have come to know most of the Service Advisors, the Service Manager; as well as, some of the senior mechanics and find them all to be truly dedicated professionals. The Service Advisor that has serviced my needs more than others, and stands out as one of the best, is Mr. Marc Seigel. Marc works with me to ensure that only the service I need is addressed and that any unforeseen repairs are made. Marc's Service Manager Jon Piansky has done an excellent job of fostering a staff that are professional and courteous to their customers. More

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WORSE DEALER AND EMPLOYEES Jessie Berbig and Adam in finance at the time did an amazing job with y 2 car purchases within a month and a half. When it comes to managers and servi Jessie Berbig and Adam in finance at the time did an amazing job with y 2 car purchases within a month and a half. When it comes to managers and service department and the service manager Jon Piansky, are by the worse people to work with or talk to. Jon do not help anyone and yet just gets upset and walks away from everything and cant man up and have a conversation and or get something addressed and fixed. But no he is so rud and nasty and definity should not be a service manager. Also Kevin Chang was not a nice guy as well, he had and attitude as well and was super nasty when talking back to me. They do not call anyone back, they don't do anything to help anyone, as well and don't live up to anything they say. My car was in the shop getting fixed a couple time and when I went to pick up my car they had kept damageing my car. everytime I had gone back over the period of 3 and a half months straight, they would be more damage and I would just get back in the loaner and leave again for them to fix the car. After all the damage they have done on my car, it turns out that the whole left, right and rear of thr car was painted in the end do to all the damages that they have done to my car. I even contacted chryslar capital and they gave me the run around and gave me different case workers, they didn't fill eachother in so had to eep starting over. They kept asking me to bring car as they will fix it and fter the 3rd time and loosing 3rd day of work I gave up with this company. Thay asking if iw anted to buy the car and I was like you are nuts for me to buy a car that you crap dealer painted and the paint is flacking off. I would never buy that car and I fell back for the next owner of that car.. They would not help with anything and I mentioned if you don't help I will get out of my lease early and never go back to this company again. and so they told me Tuesday they can not help me, and Saturday I went and got rid of that car and when to a different brand where I got treated great like they actually wants customer to be happy and not this crap company. After all the cars I have bought throught this company I would not reccomenned anyone to get a car from this company and if you really love the company then would definity not recommened from this dealer at all. More

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Refused to honor Truecar price Call this dealership on phone when I got my Truecar price. Said they honored Truecar internet pricing. Test drove the car, ready to buy. Kept us there Call this dealership on phone when I got my Truecar price. Said they honored Truecar internet pricing. Test drove the car, ready to buy. Kept us there for HOURS wheeling and dealing which I hate,. In the end they refused to honor the Truecar price. After we walked they even sent me an email to return to honor the price so I came back and they still refused to honor the price. Waste of time. They are in the Truecar program but belong to the 5 percent shady dealerships that just sign up with Truecar to get you in the door then refuse to honor the price given. FYI ALL 4 OTHER dealerships in the area honored the Truecar price WITHOUT haggling or anything. Of course I purchased my new vehicle at one of them - no problems!!. So if you get a good price on the TRUECAR don't bother here. Can't recommend due to shady buisness dealings More

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Yearly maintenance I brought my car in early Monday morning for an oil change and inspection. The service was prompt and the service was professional. I would recommend I brought my car in early Monday morning for an oil change and inspection. The service was prompt and the service was professional. I would recommend this dealership very highly everyone is courteous and very knowledgeable More

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All good under my hood Called last minute for NYS inspection and oil change, they said come right in and I did. Coffee and snacks available no charge also wifi Called last minute for NYS inspection and oil change, they said come right in and I did. Coffee and snacks available no charge also wifi More

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East Hills Chrysler Jeep Dodge is the best!!! This dealership is highly recommended. I leased a new vehicle from them and it was the smoothest deal. This place is first class. The salesperson This dealership is highly recommended. I leased a new vehicle from them and it was the smoothest deal. This place is first class. The salesperson Jesse Berbig guided me through this whole process. He answered every question I had and even now after the sale he is still answering questions for me with the same nice gentle manner. I will not go anywhere else. Also Arnie Price and Jon Piansky were extremely helpful. More

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Great Service! I brought my car in for another oil change as always the service department was great. Although I didn't have an appointment they took me within 15 mi I brought my car in for another oil change as always the service department was great. Although I didn't have an appointment they took me within 15 minutes which I greatly appreciated. I would always highly recommend this dealership. More

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Absolutely great After researching a few other jeep dealership in my area in which I wanted my truck serviced, I chose Easthills jeep. From their incredibly welcomin After researching a few other jeep dealership in my area in which I wanted my truck serviced, I chose Easthills jeep. From their incredibly welcoming front staff to their managers and service writer (Kevin Chang) I was treated with the upmost respect and professionalism. Kevin Chang informed me multiple times a day on my truck progress and was dead on accurate on when I would receive my truck back. Loaner car was provided until the work on my truck was completed. Service and repairs performed exceeded my expectations, I'm extremely happy I chose Easthills Chrysler/jeep and would recommended it to everyone!! More

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Excellent Custom Service and Workmanship Since 2011 when I purchased my new Grand Cherokee from East Hills, my service experiences have been outstanding. All the service associates that I ha Since 2011 when I purchased my new Grand Cherokee from East Hills, my service experiences have been outstanding. All the service associates that I have dealt with are attentive to my vehicles service needs and are always courteous and respectful. Their Service Manager, and former Service Associate, Jon Piansky has always been very supportive of my maintenance needs and for the special work I requested. Also, most recently, Marc Seigel has been very helpful in advising me of some off-road add-on's I had requested East Hills to install. Marc is excellent at what he does. Two of their techs that I got to meet who installed these add-on's, Anthony and Frank, performed these upgrades with superior and professional workmanship. I also have to mention Eric who welcomes me when I first arrive at East Hills Service vehicle check-in, he's a true gentleman and I consider a valued personal asset to East Hills. More

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