Jon Seekins
Jon Seekins at Herb Chambers Lexus of Hingham
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Jon Seekins

Service Advisor

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

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5.0
124 Reviews

I've spent the last 15+ years helping people keep their second most expensive investment (their car!) properly maintained. Prior to Lexus, I worked as a Regional Manager for a large national repair chain overseeing the operation of 14 stores in 5 states. After becoming a single dad I landed with a more stable work life balance with Lexus! I'm very happy to help you keep your vehicle properly maintained.

Dealership Experience

4 yrs, 6 mos

5.0

124 Reviews

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124 Reviews of Jon Seekins

May 03, 2024

Dealership Rating
Employee Rating

They were top shelf. I was early for my appointment and they took me right in. The finished early and where very communicative and my car was washed. Great customer exper More

by madecollibus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty

December 01, 2023

Dealership Rating
Employee Rating

I just bought a second vehicle from this dealership and have always been impressed with their sales and service personnel!! More

by Bill S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2023

Herb Chambers Lexus of Hingham responded

Bill, it's great to know you've had consistently positive experiences with our team at Herb Chambers Lexus of Hingham. We appreciate your continued support and are here for any of your future needs. Enjoy your new ride!

November 14, 2023

Dealership Rating
Employee Rating

My adviser greets me with a great smile very patient kind he take the time to explain every thing the service was finished on time and I was on my way ,great day More

by soniaperrybarton@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: McKee five star great service

Nov 14, 2023

Herb Chambers Lexus of Hingham responded

Sonia, we're delighted to know that you had a great experience with our team at Herb Chambers Lexus of Hingham! It's always our goal to provide timely service and clear communication. Thanks for sharing your day with us!

July 08, 2023

Dealership Rating
Employee Rating

John was fantastic explain the features of our new nx250. He took time and and was very patient with two 80 year olds. John is definitely a great compliment to your dealership. During the time spent with him More

by Jack and Ann
Recommend Dealer
Yes
Jul 10, 2023

Herb Chambers Lexus of Hingham responded

Jack and Ann, thank you for the kind words about John! We're glad to hear that he provided excellent service and took the time to explain all the features of your new Lexus NX 250. Thank you for leaving Herb Chambers Lexus of Hingham a five-star review, and enjoy the new ride!

June 12, 2023

Dealership Rating
Employee Rating

good service group-Lexus Enform does not work well however. Very frustrating. Lexus Enform runs 3G while new iphones run 5G to start. The app itself is not intuitive and clumsy. This is my 4th Lexus! More

by john_focused7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Yee, Kevin Chan

Jun 13, 2023

Herb Chambers Lexus of Hingham responded

We appreciate your honest feedback and loyalty to the Lexus brand and we thank you for commending our service team here at Herb Chambers Lexus of Hingham. It's disappointing to hear that you are frustrated with the Enform's performance, however, as we want our customers to feel completely satisfied with our products. I would be glad to speak with you about this further to see what I can do to help, so please feel free to reach out. Thanks again, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

November 02, 2022

Dealership Rating
Employee Rating

From the moment I arrived everyone was friendly and courteous. I had a loaner car for the day and Lauren E was a pleasure to work with. Upon my return she kept me updated and informed of when my car wo More

by Ed M
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lauren E

Nov 02, 2022

Herb Chambers Lexus of Hingham responded

Ed, thank you for the five-star review! The Herb Chambers Lexus of Hingham team is glad that Lauren was enjoyable to work with. We appreciate your business and look forward to assisting you again in the future. See you then!

October 26, 2022

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Employee Rating

I like how efficient and always informative each service appointment is at Lexus of Hingham. Whether I choose to wait during the service at the dealer, or arrange for another errand or activity, while my ca More

by Elizabeth O’Connor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Herb Chambers Lexus of Hingham responded

Elizabeth, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

September 22, 2022

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Employee Rating

He is so friendly, nice to me, I will come back again when I need to service More

by fenyingliu88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty, Ryan Tierney

Sep 22, 2022

Herb Chambers Lexus of Hingham responded

Thanks so much for the kind words! We're so pleased you had a great experience. Please let us know if there is anything else the Herb Chambers Lexus of Hingham team can do for you. Take care!

September 02, 2022

Dealership Rating
Employee Rating

Everything was quicker than expected. Very friendly. All my questions answered in helpful and thorough manner. More

by mike tesler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hausman

Sep 02, 2022

Herb Chambers Lexus of Hingham responded

Thanks so much, Mike. We appreciate you taking the time to give us your five stars. Have a great day! - Herb Chambers Lexus of Hingham

August 30, 2022

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Employee Rating

Fast, courteous and professional service. ...they do not push you for unnecessary repais...very reliable More

by Rpoznauski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2022

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We are happy to have you as a Herb Chambers Lexus of Hingham customer and we hope to see you again down the road. Drive safely!

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