Jon Smith

Everyone was super friendly and helpful. I felt completely taken care of. It was a different experience than I have been used to. I had a goal car and price in mind and Suzie made it happen. I felt completely taken care of. It was a different experience than I have been used to. I had a goal car and price in mind and Suzie made it happen. I will definitely come back to VW Fairfield when it is time for a new car! More

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It was very inviting and they offered a lot of different amenities to keep guests happy amenities to keep guests happy More

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I really didn’t think I would ever be able to finance a car .53 years old and one week before I got denied for a kohls card but then this sales woman from vw of Fairfield called me out of nowhere and said car .53 years old and one week before I got denied for a kohls card but then this sales woman from vw of Fairfield called me out of nowhere and said she wanted to earn my business . Now oddly enough when I was younger back when I was 21 I worked for a dealership on BMWs in Volkswagen and Audi In Santa Rosa they never financed the car in my life or even was on the other end of sale but I do know what makes a good sales person. She carried with her all the values and professionalism that anybody would ask For 4 she she went above and beyond to sell me a car. When you walk in the dealership you can feel atmosphere is just like being at home. That’s why I go back there again and again and again, and I will spread the word about the dealership and the people that work there, thank you as long as I drive this car we are connected and I’m reminded of what a great experience it was. God bless Danny Dolan. More

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James is very professional and pleasant, he knew what he was talking about when he told me about the car that I bought he's a good sales guy was talking about when he told me about the car that I bought he's a good sales guy More

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I really wanted to trust this dealership but unfortunately after less than 60 days after spending over $15,000 on a used car I am having to pay over $6,000 in repairs that their service departme unfortunately after less than 60 days after spending over $15,000 on a used car I am having to pay over $6,000 in repairs that their service department ignored and hid. DO NOT TRUST THESE PEOPLE - I brought the car in two weeks ago for these issues, they said they fixed the problem and here I am just two weeks later and now all the sudden the car needs $6,000 in repairs that were not there two weeks ago? DO YOURSELF A FAVOR AND DO NOT BUY A CAR HERE!!! PLEASE READ ALL THE 1 STAR REVIEWS THIS IS THEIR MO - what kind of horrible people do this? Disgusting Contacting ever other 1 star review left on every review site I can find, every local TV station that is willing to here that this place scams good people. Wrong is wrong and I am going to everything in my power to make sure you don't victimize any one else. You should have done what was right VW of Fairfield, shame on you. More

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Emily definetly went the extra mile! She said she was going to find the vehicle I was looking for and she did just that! I am SOOOOO HAPPY with my new jeep wrangler unlimited Sahara and She said she was going to find the vehicle I was looking for and she did just that! I am SOOOOO HAPPY with my new jeep wrangler unlimited Sahara and the whole process couldn't have been easier! Thanks again to Emily and her team at VW of Fairfield! More

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Working with Mike was a fantastic experience. Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 More

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I had a great experience at Fairfield of Volkswagen and the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. More

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The dealership is excitedly helpful and knowledgeable. Candy, Kenny, and Jon were professional in helping get the my Jetta. Candy, Kenny, and Jon were professional in helping get the my Jetta. More

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I just purchased a 2013 Ford Edge from VW of Fairfield. . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in my purchase. Not only did he respond to my internet request.. he took his time to go over every detail from the many questions I asked him... I bought the car for my wife and told Mike what I was looking for and what her needs were.. and with no pressure from him, he helped make it happen.. And did I mention the showroom at VWoF? Wow, it's a state of the art.. I've never seen anything like it.. not only was it beautiful but the staff was friendly ,and inviting!! I am telling everyone that if you're looking for a car new or used well, this is the place VW of Fairfield... I was I could give time a million stars 🌟 🤩 !!! Thank you, Mike Marshall and the team at VWoF... !!! More

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