Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland
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Jonathan Benitez | Page 53

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
560 Reviews
4.7

560 Reviews

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560 Reviews of Jonathan Benitez

August 12, 2021

Dealership Rating
Employee Rating

Oil change went fine, however I now have my car making a noise that was not there when I dropped it off. I now have to bring it back and wait for that to be diagnosed More

by AUDIS423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 18, 2021

Regal Kia Lakeland responded

We apologize for the inconvenience and will have our staff notified to diagnose it as swiftly and thoroughly as possible to avoid and further inconvenience.

August 12, 2021

Dealership Rating
Employee Rating

We were pleasantly surprised that it took a lot less time than we had been told. The people helping us are always very professional. The waiting area is pleasant. More

by janesykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez

Aug 18, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 12, 2021

Dealership Rating
Employee Rating

Customer service was great! Everything was done in excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. More

by yodiwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson, Jorge Benitez, Misty Osborne , Mario Medina, Alondra Sandoval

Aug 16, 2021

Regal Kia Lakeland responded

Thank you we look forward to servicing your vehicle again in the future.

August 09, 2021

Dealership Rating
Employee Rating

The experience was great. I came in for regular car maintenance and walked out with a new car that I love. The salesman was fun, energetic and honest. More

by KrysJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Srecko Bokun , Jorge Morfa, Darrious

Aug 18, 2021

Regal Kia Lakeland responded

A New Car Is WAY more exciting than an oil change, congrats!

Aug 19, 2021

KrysJay responded

Yes it is!!

August 06, 2021

Dealership Rating
Employee Rating

Grateful for Jeff and his amazing team the service is incredible They explained in detail what was about to be preformed on our Kia offered us a shuttle ride home so thankful for all their hard work More

by DIAGRO78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

Aug 18, 2021

Regal Kia Lakeland responded

Thank you for choosing Regal Kia

August 05, 2021

Dealership Rating
Employee Rating

They lied about the work the did. They lied about how long parts were taking. Very unprofessional got upset when i told them i wanted my car moved from their dealership and brought to crown kia. Said my More

by RENNITY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kelsey Johnson, Jorge Benitez, Misty Osborne , Mario Medina, Alondra Sandoval

Aug 18, 2021

Regal Kia Lakeland responded

Thank you for your feedback.

August 02, 2021

Dealership Rating
Employee Rating

Jonathan Benitez ( hopefully, I’m not wrong about his full name) who wasted no time to find out why I had brought in my Kia K900. Before I knew it, I was on my way. He took my car to assessed the damage More

by SMART1293
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Aug 18, 2021

Regal Kia Lakeland responded

glad we could help!

August 02, 2021

Dealership Rating
Employee Rating

They remembered my mother and myself from two months ago. When we bought her new Kia. They were really good at taking care of me and my car questions. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Srecko Bokun , Roberto Rodriguez

Aug 18, 2021

Regal Kia Lakeland responded

We are here for any questions that may come up!

July 30, 2021

Dealership Rating
Employee Rating

Asked for tires to be rotated and don't think they were. They pulled off the old oil change sticker on windshield and left sticky glue on windshield. The free car wash was less than free, had to go get car More

by CINDIC7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kelsey Johnson, Jorge Benitez, Misty Osborne , Mario Medina, Alondra Sandoval

Aug 02, 2021

Regal Kia Lakeland responded

We are disappointed to see that your visit was less than satisfactory. Could you please provide your contact information so we can access your records and look into this further? reply back privately or email Customer Service Manager, Alaina Southern at alaina.s@regallakeland.com.

July 29, 2021

Dealership Rating
Employee Rating

The best seller customer service nice people that work there they always there if you need anything when u go there they all help you More

by kathy.flores64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stan May, Jorge Morfa, Roberto Rodriguez

Aug 18, 2021

Regal Kia Lakeland responded

Thanks Kathy!

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