Jonathan Stein

Darrow always gives great service. The employees at the desk are always very cordial. Thanks! The employees at the desk are always very cordial. Thanks! More

by MITTER4 Verified Customer Verified Customer

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Am a long time customer and appreciate the service on our vehicles. The staff is always personable and reliable. vehicles. The staff is always personable and reliable. More

by BADENBUEHLER05 Verified Customer Verified Customer

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Always great service at this location The service reps are great. I recommend bringing your vehicle here are great. I recommend bringing your vehicle here More

by NO-EMAIL Verified Customer Verified Customer

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I always have my service done at Russ Darrow Honda. Miguel was a great salesman. He went to bat for me and got me the best deal he could. Miguel was a great salesman. He went to bat for me and got me the best deal he could. More

by Xxlharley1 Verified Customer Verified Customer

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They were on point and got my oil change alot faster than I thought. Thanks I thought. Thanks More

by captainsaveahomewi Verified Customer Verified Customer

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Great service. Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work! Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work! More

by Xxlharley1 Verified Customer Verified Customer

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I was treated kindly. They made me feel like my car was the most important. They made me feel like my car was the most important. More

by GAYLELUDOWSSI Verified Customer Verified Customer

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Very helpful and anwer all questions. Work in a timely manner. Could use soda in waiting room Work in a timely manner. Could use soda in waiting room More

by dbelke1 Verified Customer Verified Customer

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I had great customer service and the vehicle was completed in a reasonable amount of time. completed in a reasonable amount of time. More

by CHADDICKFROSS Verified Customer Verified Customer

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The people and shop was not welcome or open to my issue. I got a lot of attitude from everyone including the 2 month old tech they just threw in the car with me. I was instructed by American Honda to get a I got a lot of attitude from everyone including the 2 month old tech they just threw in the car with me. I was instructed by American Honda to get a second look into my car having deceleration issues and two of their techs couldn’t follow instructions on how to make it replicate then would refuse to go on another drive with me in it and instead tells a 2 month old tech to come in with me. The tech feels my deceleration concern but assumes that’s just how hybrids drive.. also the service writer next to Rachel, made a racist comment on my first visit. An Asian tech came back and handed me keys to an SI civic assuming it was for me. I told him no that’s not me. The tech then gives it to the service writer and he says, well go find another Yellow one (Asian) bc the SI apparently belonged to a different Asian person (I’m Asian as well). Though the racial comment wasn’t directed directly at me, to even utter those words is quite disrespectful and tells you the type of culture they allow there at Russ Darrow. More

by 88vang.a Verified Customer Verified Customer

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