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Joni Michaelis
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45 Reviews
45 Reviews of Joni Michaelis
December 24, 2018
Excellent work and good service techs Had work on my 2011 Sonata many times including all the recall repairs and all were performed on time and correctly. I am meticulous about my car and Had work on my 2011 Sonata many times including all the recall repairs and all were performed on time and correctly. I am meticulous about my car and got it back each time in good shape. I was assured a long time ago that if things were not done correctly or I had a problem with the service management would take care of it. They always want to know how the service turned out and are you satisfied. You can't get better than that. More
by M.A.SCHILL
Verified Customer
Helpful 
December 24, 2018
The little things. On mine last two visits....... I was just frustated with the little things..... 1st - visit was for a regular service oil change, tires rotate & On mine last two visits....... I was just frustated with the little things..... 1st - visit was for a regular service oil change, tires rotate & perormed inspection: took my car in around 7am...."I called".. the service department..my car hadn't even been look at and it was almost closing time. BUT they made it right..with a loaner so I wouldn't have start over 2nd - this visit was for recalls repairs and service.. ( and I found out my tires needed attention) I asked to be call at my Work Phone number. Instead I had to called in to the service center to see if my car was ready...because I hadn't hear anything ....I was told a message was left for me...but the number called was a old cell phone number Now today (monday) I used my wipers and notice it was not squirting fully.. I poped the hood....but notice I didn't have a hook kick stand, and their was no washer fluid in the container...but the receipt stated fluids topped off!...as for the kick stand I'm still looking under the hood. I'am the first to admit " I know very little about cars"....But no one has been under the hood but Noller....but I will continue taking my car to Laird Noller...They are my car's doctor so to speak More
by GAIL.HUGGINS
December 24, 2018
Had great service Great service. Everyone treated me as a person not just a payday. I was given options on what was to be done with my truck. Great service. Everyone treated me as a person not just a payday. I was given options on what was to be done with my truck. More
by Hobbs87
Other Employees Tagged: Christopher James, Garrett Chaffin , Howard Cherry, Nate Hernandez, Nancy Hester, Dalton Rooney, Christian Smith, Rick Talley
December 21, 2018
Service with a smile On both of the last two visits I was taken by the improved approach of those in the service area. Very helpful and went to great extremes to explain t On both of the last two visits I was taken by the improved approach of those in the service area. Very helpful and went to great extremes to explain the issues and options. A real step forward. More
by civsol
December 13, 2018
Great job They did a great job and told me that I needed to replace engine filter and rotate the tires and changed the oil did it quickly. They did a great job and told me that I needed to replace engine filter and rotate the tires and changed the oil did it quickly. More
by juanita.wymore
December 10, 2018
Friendly personal service! Great dealership! Always ready to greet me when I come in. Very good at finding the issue whenever I have a service problem. You’re only as good as yo Great dealership! Always ready to greet me when I come in. Very good at finding the issue whenever I have a service problem. You’re only as good as your people and they have excellent employees! More
by Carguy
Other Employees Tagged: jonathan frederick
November 19, 2018
Routine Service Scheduling and performing this maintenance was routine and do so without a lot of extra effort on my part. The break room with complementary coffee p Scheduling and performing this maintenance was routine and do so without a lot of extra effort on my part. The break room with complementary coffee provided a place for me to conduct business calls with little or no interruption. More
by GARY.WELCHER
November 19, 2018
Service Good communication and service. I had to change my appointment three times and they were very accommodating. Wait time for the service work was n Good communication and service. I had to change my appointment three times and they were very accommodating. Wait time for the service work was normal. Nice facilities. More
by mfb1955
Other Employees Tagged: jonathan frederick
November 16, 2018
Cooling Flushing Was pleased with the service I received and very surprised with the discount I had. Will recommend Laird Noller Lincoln Mazda Hyundai Joni was great Was pleased with the service I received and very surprised with the discount I had. Will recommend Laird Noller Lincoln Mazda Hyundai Joni was great More
by AKAJOHNSMOM
Other Employees Tagged: Raymond
November 15, 2018
Service dept explained work im detail Waiting time was appropriate for work done. Waiting room wad clean and coffee good Not sure if name if service tech t dept explained work im detail Waiting time was appropriate for work done. Waiting room wad clean and coffee good Not sure if name if service tech that talked to me but very good More
by GRAMEE
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