Jordan Benjamin

Clay Cooley Nissan responded

Hello Jake, Thank you for your kind words and for trusting Clay Cooley Nissan with your maintenance needs. We're glad to hear you had a fantastic experience and feel comfortable visiting us for your vehicle's service. Our team is committed to providing excellent service and making every visit a positive one. We appreciate your support and look forward to assisting you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Esie1982, Thank you for your positive feedback! We're glad to hear you experienced fast service and appreciated our updates throughout the oil change process. Providing efficient and transparent service is our priority, and we're pleased it met your expectations. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Heather_bellmore, Thank you for your kind words! We're delighted to hear that Jordan and our team could assist you in finding the perfect '25 Rock Creek Pathfinder and make the process smooth despite your busy schedule. We truly appreciate your trust and are glad you're loving your new vehicle after a month. Your satisfaction means a lot to us, and we look forward to serving you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Lynda Jefferson, Thank you for your kind words and for recognizing Jordon's assistance. We’re thrilled to hear he was helpful in helping you get your new car. Customer satisfaction is our top priority, and it's great to see our team making a positive impact. If you have any further questions or need additional support, please don't hesitate to reach out. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Chelseavernon12, Thank you for your feedback! We're glad to hear that Jeff was polite and knowledgeable during your visit, and that you experienced quick service on a Saturday. We strive to provide excellent service, and it's great to know we met your expectations. Your comments are appreciated and will be shared with our team to continue improving our customer experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Donniemcdonald778@yahoo.com, Thank you for your fantastic review! We're thrilled to hear that your buying experience was totally awesome. It's great to know that the process of test driving and purchasing the vehicle was quick and efficient for you. We strive to provide a seamless experience for all our customers, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Mary.ernie, Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and found detailed information about the Honda 2020 CR-V helpful. Your excitement about your new purchase truly makes our day. If you have any further questions or need assistance, feel free to reach out. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Christine Mejia, Thank you for your kind words about Rickey and our team! We’re thrilled to hear that he maintained professionalism despite the dreary weather and that our staff was helpful during your visit. Your recommendation means so much to us, and we look forward to serving you and your referrals in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Daddymooo, Thank you for your excellent review! We are thrilled to hear that you experienced honest service and appreciate your strong recommendation. Our team is dedicated to ensuring that every customer finds the right vehicle for their needs. Your feedback motivates us to continue delivering exceptional service. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hi Harriettejh, Thank you for sharing your feedback. We’re glad to hear that your experience improved once we confirmed that the shattered back window was not your doing. Your satisfaction is important to us, and we appreciate your understanding during the process. If you have any further concerns or need assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000