Jordan Sweis

I want to share my extremely disappointing experience with Crown Dodge where I felt taken advantage of due to the dealership's practice of making up extra charges. When I went to finalize the purchase o with Crown Dodge where I felt taken advantage of due to the dealership's practice of making up extra charges. When I went to finalize the purchase of a vehicle, I was shocked to see additional fees added to the contract that were never discussed during our negotiations. These extra charges, including a so-called 'documentation fee' and 'dealer preparation fee,' amounted to a significant sum of money and were not disclosed to me until the very last minute. When I questioned the salesperson about these charges, they were unable to provide a satisfactory explanation and seemed evasive. I felt deceived and manipulated by Crown Dodge, and I believe that these deceptive practices are unethical and unfair to customers. I strongly advise anyone considering doing business with this dealership to be cautious and scrutinize any additional charges carefully before signing any contracts. More

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Please don't buy from them . They will try to overcharge you for everything. Not honest and not professional staff. They will try to overcharge you for everything. Not honest and not professional staff. More

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We had a horrible experience with the dealers that were not honest. They were not honest, charged us more than we were supposed to get charged, and then took our new tires off and put on cheap tires. If it not honest. They were not honest, charged us more than we were supposed to get charged, and then took our new tires off and put on cheap tires. If it wasn't for Robert in the service department, we would have had to take legal actions. Thank you to Robert and his son. Both very kind and honest people. More

by MELODYDELSHAD1 Verified Customer Verified Customer

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Jarrod Thomas was very helpful trying to get the deal that i was offering. Overall, the teamwork of this dealership was awesome. I went in for a service on my Grand Cherokee and ended up leaving with it that i was offering. Overall, the teamwork of this dealership was awesome. I went in for a service on my Grand Cherokee and ended up leaving with it and a Ram 1500 Black Widow. More

by nlazaro Verified Customer Verified Customer

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Friendly, and knowledgeable staff. Maintenance and repairs are done in a timely manner Highly recommend this dealership if your looking to purchase a car or need service on just abou Maintenance and repairs are done in a timely manner Highly recommend this dealership if your looking to purchase a car or need service on just about any car We bring all of our cat here for service! More

by cindyph1125 Verified Customer Verified Customer

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Great working with Eric Baez, will continue using dodge for repairs and sales. But one for repairs and sales. But one More

by ANGELBABYSMOM28 Verified Customer Verified Customer

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Being motivated to sell is one thing , but getting pushy and making a deal that would never happen is unprofessional. Making appointments to get paperwork signed and not being present or letting anyone know and making a deal that would never happen is unprofessional. Making appointments to get paperwork signed and not being present or letting anyone know what is going on is even more unprofessional. Drove 2.5 hours twice to waste time and gas money. More

by carlos Verified Customer Verified Customer

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Ali and Jordan were very easy to work with and am happy with our purchase. with our purchase. More

by zachgarcia80 Verified Customer Verified Customer

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Excellent customer service and fast turnarounds. Service advisors are informative and responsive with status updates, along with their techs if any other concerns or questions needed. Sales associat Service advisors are informative and responsive with status updates, along with their techs if any other concerns or questions needed. Sales associates assist on new products and knowledge on evolving features and performance parts. Fantastic dealership! More

by CDG Verified Customer Verified Customer

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Simo Laulou was quick and courteous in responding to our online inquiry. We were met at our appointment friendly and helpfully. The decision process was helped by Simo’s knowledge and honesty of presentin online inquiry. We were met at our appointment friendly and helpfully. The decision process was helped by Simo’s knowledge and honesty of presenting the product and financing options. Evan was quick and friendly in completing the contract forms. Someone from the shop was helpful in finding availability of accessories. We were able to take our new vehicle home without second thoughts or regrets. Thank you to everyone at Crown More

by DJHALLMORENO Verified Customer Verified Customer

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