Jordan Wood
Jordan Wood at Mazda of Columbia
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Jordan Wood | Page 3

Sales Consultant

Mazda of Columbia

1717 Providence Rd
Columbia, MO 65202

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3.9
53 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

3.9

53 Reviews

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53 Reviews of Jordan Wood

April 27, 2022

Dealership Rating
Employee Rating

The folks at this dealership don't give a rats xxx about their customers, they will take advantage of you. The price on the window is just a starting point... You will be paying way more for that vehicle th More

by nellysauder
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 27, 2022

Mazda of Columbia responded

We're sorry to hear that you didn't have a positive experience and that our team wasn't able to meet your expectations. Your feedback has been passed along to our team, and we hope that you'll give us another chance in the future should your travels bring you back to our area.

April 12, 2022

Dealership Rating
Employee Rating

The staff and quality of everyone there is the reason you should not go anywhere else! More

by MYORK2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Mazda of Columbia responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

April 07, 2022

Dealership Rating
Employee Rating

Great people ,very good service fast ,expertly done. Am very satisfied. Customer care drives great More

by C.ALLEN.RICHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 08, 2022

Mazda of Columbia responded

Thank you for your review. The entire team in Joe Machens really appreciates it!

March 30, 2022

Dealership Rating
Employee Rating

Jordan was very helpful! She showed us several cars that would have met our needs and helped us through the whole process. More

by JILLCASTEEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Mazda of Columbia responded

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!

March 29, 2022

Dealership Rating
Employee Rating

Not good at following up about title and paperwork. .... Not helpful with temp tags going out.... Not welling to do much More

by britneybruner30
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 30, 2022

Mazda of Columbia responded

Thank you for your feedback. We appreciate hearing from our customers so that we can learn more about what they need and how we can improve. I'm sorry to hear that we didn't meet your expectations and will make sure this is addressed with the appropriate staff members.

Apr 07, 2022

britneybruner30 responded

I don't even believe this Still never heard from management and the way you all planned to fix it was sad...... I would send anyone to them..... I got hounded for info but no one could answer me in a timely manner and no one knew how to help me They say sorry but not really

March 23, 2022

Dealership Rating
Employee Rating

Great people very easy and smooth transaction. Good deal as easy as I have had More

by C.ALLEN.RICHEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Mazda of Columbia responded

Thank you so much for your positive rating for your recent visit to Joe Machens!

February 23, 2022

Dealership Rating
Employee Rating

They got me what i wanted and kept in touch with me through the whole process..very pleased More

by DANFAIRFAX8023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Mazda of Columbia responded

Thank you so much for taking the time to leave us a 5-star review!

February 11, 2022

Dealership Rating
Employee Rating

Always courteous, always a pleasure to do business with! Experience was great. Will go back More

by Shannonlallen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramon Dearmas

Feb 14, 2022

Mazda of Columbia responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

December 13, 2021

Dealership Rating
Employee Rating

I liked their approach to the sell. I didnt feel pressured. They let me take the lead with what i wanted ie just wanted to test drive first no pressure to do paperwork and look at numbers but willi More

by Ronnaboyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene

Dec 14, 2021

Mazda of Columbia responded

We're happy to see that you had a 5-Star experience at Joe Machens. Thanks for sharing.

July 28, 2021

Dealership Rating
Employee Rating

Excellent customer service and Excellent sales team and Excellent service team and Excellent finance team and Excellent with outstanding vehicles to choose from. Excellent dealership overall. More

by chipsjb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Mazda of Columbia responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future!

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