Jorge Lopez-Torrero

I'm pretty sure the service was done correctly, but when I was notified that the car was ready, the price for the service was 5$ more than the coupon price that brought me in. The service writer fixed it by I was notified that the car was ready, the price for the service was 5$ more than the coupon price that brought me in. The service writer fixed it by hand, not on the receipt. Not a big deal. But when I went to pay, I was informed that I would be upcharged for the use of my credit card. Maybe to make up for the reduced coupon cost? But I could pay with a debit card if I wanted to. If I had been informed up front about this extra, unpublished cost I would have been prepared. But I don't carry a debit card unless I need to. When I protested that I didn't know ahead of time about the additional charge I might have been prepared. Or I might have figured that it's BS for a big business to pass on a credit card cost by surprise. You'd think they'd just build it into the price. More

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JuanCarlos Garcia was our sales person who didn't put any pressure on us, answered all of our questions, was courteous and polite. Also think the dealership give us a good deal with a used car. pressure on us, answered all of our questions, was courteous and polite. Also think the dealership give us a good deal with a used car. More

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