Jorge Sierra

Everything went smoothly and my service advisor even made me aware of warranty coverage that I didn't know I had. me aware of warranty coverage that I didn't know I had. More

by Sanibel Tom Verified Customer Verified Customer

Report | Print

Very customer focused. Provided Uber for me as car was in for routine service. Jorge escorted me to finished car to ensure all was in good order. Provided Uber for me as car was in for routine service. Jorge escorted me to finished car to ensure all was in good order. More

by BELLPROF1 Verified Customer Verified Customer

Report | Print

The construction has created a mess with the overcrowded trailers, etc. the service guys themselves are great and trying to make the best of the situation! trailers, etc. the service guys themselves are great and trying to make the best of the situation! More

by GRABINSKIN Verified Customer Verified Customer

Report | Print

Absolutely not a luxury car dealership experience. Does anyone care about service performance of a luxury vehicle dealership experience? My 4th experience for service and repairs. Leaving messages and Does anyone care about service performance of a luxury vehicle dealership experience? My 4th experience for service and repairs. Leaving messages and no response from service department. Car is never cleaned inside. My worst luxury car dealership experience ever compared to previous luxury car dealerships. More

by baerner Verified Customer Verified Customer

Report | Print

From start to finish it was a pleasant and easy experience Service tech was great! experience Service tech was great! More

by pdguerin2 Verified Customer Verified Customer

Report | Print

Poor communication by service personnel. Service appointment not met because promised loaner and after driving 34 miles to appt informed that no loaner available. Rescheduled 2 day's later Service appointment not met because promised loaner and after driving 34 miles to appt informed that no loaner available. Rescheduled 2 day's later. After being informed that service could take all day then informed that a part needed to be ordered. Why was part not ordered on Wednesday at first visit. Service people had my vehicle for seven days because of poor planning. More

by FALANGOJ Verified Customer Verified Customer

Report | Print

good service and communication at this dealership I would recommend this service center to anyone would recommend this service center to anyone More

by mpawlikows Verified Customer Verified Customer

Report | Print

my recent service was as always done to my expectations this time it was touchup repair to the drivers seat perfection this time it was touchup repair to the drivers seat perfection More

by BLA353 Verified Customer Verified Customer

Report | Print

Everything was fine with the exception that the oil change monitor was not reset.i did not notice because the car was running when I picked it up. I noticed it the next time I started the car. I call change monitor was not reset.i did not notice because the car was running when I picked it up. I noticed it the next time I started the car. I called Jorge. But he never got back to me. I finally went on utube and figured out how to do it myself. More

by cjbj00 Verified Customer Verified Customer

Report | Print

We’re elderly and weren’t sure how to handle the problem (flat tire) so we called your road service. They responded promptly and hauled the car up to your service center. The tire was replaced and when your (flat tire) so we called your road service. They responded promptly and hauled the car up to your service center. The tire was replaced and when your agent said there was no charge we were both very satisfied. In fact my wife told the agent she loved him. Great Job—Thank you. More

by tsrandell Verified Customer Verified Customer

Report | Print