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Jorge Sierra
Jorge Sierra at Genesis of Naples

Jorge Sierra | Page 15

Service Advisor

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4.7
145 Reviews
4.7

145 Reviews

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145 Reviews of Jorge Sierra

February 08, 2025

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Employee Rating

First class valet service - pick up and return. Great service on the vehicle. Great wash, too! More

by FSDusk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Genesis of Naples responded

We are glad to hear that you appreciated the valet service and car wash. Thanks for choosing Genesis of Naples!

February 07, 2025

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Employee Rating

Amazing Experience… all work was completed on time and the scratches on the Drivers side door panel were removed!! More

by jonesnaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis

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Feb 07, 2025

Genesis of Naples responded

We're delighted to hear about your amazing experience with Genesis of Naples! It's great that our team could complete the work on time and address those scratches for you. Thanks for sharing your feedback!

January 31, 2025

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Attentive staff, comfortable waiting area, speedy service, and great service advisor. Overall, a nice experience. More

by jwjones2
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Genesis of Naples responded

We're delighted to hear that you had a pleasant experience with our attentive staff and comfortable amenities at Genesis of Naples. Thank you for sharing your feedback, and we look forward to serving you again!

January 27, 2025

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The dealership was fair with their negotiations, and they were very good on explaining all the intricate parts of the car in the various devices to help you get the most out of the vehicle. More

by DONALDWEGENERDCPC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Banks

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Jan 27, 2025

Genesis of Naples responded

Donald, we're glad to hear that our team at Genesis of Naples provided clear explanations and fair negotiations. Enjoy getting the most out of your new vehicle!

January 26, 2025

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Took six weeks to get an appointment for an oil change. Then no loaner car. More

by pekie324
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 27, 2025

Genesis of Naples responded

I sincerely apologize for the delay and the frustration it has caused. However, we typically provide courtesy cars if your service takes longer than expected and when it is a warrantable item. If there's anything else you'd like to discuss, please feel free to reach out to me directly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

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