17 Reviews
Write a Review17 Reviews of Jose Gomez
May 01, 2024
Erica and Rich were awesome to work with during the entire sales process. They were helpful, kind and knowledgeable about the car, the options, and what would work best for my needs. When there was a s entire sales process. They were helpful, kind and knowledgeable about the car, the options, and what would work best for my needs. When there was a slight hiccup it was immediately rectified to the point where I'm happier with the fix than the original plan. They were accommodating throughout the entire process, always were able to provide documentation, and worked with me/kept me updated through the entire process. Jose in finance was also great. He was knowledgeable about the process and was able to help explain a question I had regarding the difference in pricing. When I told him I wasn't interested in add ons he was immediately respectful and didn't push for more. Recommend the sales/finance team all around. More
Other Employees Tagged: Rich Sopron, Erica Dahlman
April 20, 2024
Nice and clean. Friendly service tech. Quick and knowledgeable. I’d recommend highly to friends and family. Friendly service tech. Quick and knowledgeable. I’d recommend highly to friends and family. More
Other Employees Tagged: Dan Gallovitch , Joe Rosone
April 12, 2024
Am very pleased with my new to me Ford escape. Sam took good care of me and was very helpful during the process. It couldn’t have been a better experience. Thanks again to Sam & Adam. Sam took good care of me and was very helpful during the process. It couldn’t have been a better experience. Thanks again to Sam & Adam. More
Other Employees Tagged: Sam
April 06, 2024
Bill Jacobs is a phenomenal dealership Tawny Gray is a terrific salesman, very knowledgeable, kind and was great to work with. terrific salesman, very knowledgeable, kind and was great to work with. More
Other Employees Tagged: Rich Sopron , Jonas Garcia
April 01, 2024
Everybody was great and easy to. Work with. Very professional but casual environment. Would buy from them again. Work with. Very professional but casual environment. Would buy from them again. More
Other Employees Tagged: Rich Sopron , Ray
March 26, 2024
The Sales Associate Sergio was exceedingly professional, courteous and knowledgeable. Made the purchasing experience memorable. Sergio Ramos is indubitably an asset to the establishment. Follow-up emails an courteous and knowledgeable. Made the purchasing experience memorable. Sergio Ramos is indubitably an asset to the establishment. Follow-up emails and phone calls were prompt and made me not look anywhere else for the purchase of my vehicle. Sergio made me feel very welcome and never made me feel pressed to make a purchase. I would definitely return to Jaguar Land Rover Hinsdale for my next automobile purchase. In a nutshell, never has a car purchasing endeavor been positively such memorable. Kudos to Sergio for haven positioned and etched Jaguar Land Rover Hinsdale as the place to go! More
Other Employees Tagged: SERGIO RAMOS
March 22, 2024
Horrible Service from a Former Loyal Customer I purchased a vehicle from this location along with an extended warranty. I contacted this dealership on/about December 13, 2023, to inform them that I purchased a vehicle from this location along with an extended warranty. I contacted this dealership on/about December 13, 2023, to inform them that I had sold the vehicle and needed to cancel my warranty. The paperwork was completed and sent. I contacted the warranty company around the first week of January 2024 and they informed me that the warranty was canceled, and that the dealership would be issuing me the refund. Fast forward to today, March 22, 2024, many calls, voicemails and email’s later, I still have yet to receive my refund and the truth about why it’s taking so long. It’s 3 months later and still nothing. I will no longer give this dealership my business and have decided to purchase my new vehicle from another dealership. Worst customer experience. More
March 16, 2024
Everyone is always pleasant, attentive, goes out of their way to make me feel welcome and heard. I’ve been a customer for years and many cars and have been happy with the selection, the follow up during and way to make me feel welcome and heard. I’ve been a customer for years and many cars and have been happy with the selection, the follow up during and after delivery. They are exactly what one would hope a neighborhood dealer would be. More
Other Employees Tagged: Darren HEATH , Kelly Kuckelman, Dan Gallovitch, John Boecker, Denys Azarov
March 07, 2024
Reliable dealer for servicing a vehicle. Professional & courteous service advisor. High quality experience, customer oriented. Professional & courteous service advisor. High quality experience, customer oriented. More
Other Employees Tagged: Tara Holman, Dan Gallovitch
March 05, 2024
We had a pleasant buying experience until we got to the finance portion. The Finance Manager screwed up our paperwork and has made it terrible to manage and receive payments.........pay cash or buy/finan finance portion. The Finance Manager screwed up our paperwork and has made it terrible to manage and receive payments.........pay cash or buy/finance at any other Land Rover Dealer in Chicago...........for such an expensive car, you would expect the service to be EXCELLENT............not at Bill Jacobs unfortunately (wish I bought it from Knauz) More
Other Employees Tagged: Ronny Bataineh, Denys Azarov