90 Reviews
Write a Review90 Reviews of Jose Gonzalez
May 14, 2024
Experience with Gateway dealership was good. They helped us pick out the correct vehicle for our needs. Jose & Ceasar answered all of our questions and made us feel confortable with our decision They helped us pick out the correct vehicle for our needs. Jose & Ceasar answered all of our questions and made us feel confortable with our decisions. More
May 07, 2024
My wife and I made our 4th and 5th purchase from Gateway over the weekend. (You are welcome Jerome!) They always seem to have the best prices and once the deal is done, have a fast turnaround to get you on over the weekend. (You are welcome Jerome!) They always seem to have the best prices and once the deal is done, have a fast turnaround to get you on your way in your new car. The sales staff, including Jerome and Jose, are courteous, professional and go out of their way to make you feel comfortable and they don't try to push you into making a deal you aren't happy with. More
April 25, 2024
Very easy process. Not a ton of haggling. Only recommendation is referencing interest rate prior to signing, not just numbers relative to cost of vehicle in negotiatio Not a ton of haggling. Only recommendation is referencing interest rate prior to signing, not just numbers relative to cost of vehicle in negotiation. It was a shock to have such a high interest rate with excellent credit. Team was fantastic, manager, Jose, even finance regardless of detail not shared. Thank you and will definitely consider another purchase in the future with your company! More
Other Employees Tagged: Alejandro Reyna
April 16, 2024
Great service and transaction. Quick story - Went to Dealer A made to feel like I was doing them a favor by coming in. Salesman didn't even give me his name. Went to Dealer B on a Quick story - Went to Dealer A made to feel like I was doing them a favor by coming in. Salesman didn't even give me his name. Went to Dealer B on a referral when I told someone about dealings with Dealer A. Dealer B said they would take good care of me and get me the best price. Price came back higher than Dealer B. Saw Gateway online and wanted to go there but Dealer B said, don't trust Gateway they don't honor their prices. So I went to Gateway, met Jose and was treated very well and worked out a fair price and purchased the vehicle that day. The amazing thing is I told the two previous dealers that I had already sold my prior vehicle, had the cash and was needing to buy a truck. Gateway delivered. Jose Gonzalez delivered. Thank you very much. More
April 09, 2024
Appreciated the time Epi Perez spent with us. He understood we wanted to get in and out as soon as possible with the purchase of our new truck with out the back and forth. He understood we wanted to get in and out as soon as possible with the purchase of our new truck with out the back and forth. More
Other Employees Tagged: Erasmo "Razz" Quirino , Epi Perez
March 10, 2024
Bought a used Chevrolet Silverado with many miles on the odometer. Took it home and truck started shaking and engine line came on. Took it back and they said they would get it fixed, picked it up four days odometer. Took it home and truck started shaking and engine line came on. Took it back and they said they would get it fixed, picked it up four days later and drove off, drove it less than a block and truck started shaking and engine light came on. Immediately took it back they kept it for two complete weeks and the Service Advisor said nothing was wrong with it and that they could not duplicate the shaking in the truck. I took it home and to this day the light still comes on and the truck shakes but eventually it turns off and the shaking ends. It is obvious they would not fix it since I paid cash and was bought as is even though this happened as soon as I bought it. I will take it to another dealership and rest assure they will find exactly what is wrong with it and it will cost me a pretty penny. I worked at a dealership in the same Autoplex and in the 10 years I sold cars new and used I never had an unsatisfied customer. Beware when buying used specially if you pay cash. Will never come back to this dealership. More
March 05, 2024
It was good customer service but it just needs to be a faster process once you agree to the terms faster process once you agree to the terms More
Other Employees Tagged: Michael Fuentes, Carlos Aguilar, Yessenia Gallegos, Jesus Castro, James Bradberry, Andrew Cruz, Marc Cone, Jered Bryant, Jesse Acosta
February 02, 2024
The dealership was a good vibe. By the amount of people in there, you already know the hospitality will be great. Good experience, and great service! By the amount of people in there, you already know the hospitality will be great. Good experience, and great service! More
Other Employees Tagged: Joe Gambino