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Jose Rosales

Overview Reviews (43) Inventory (1137)

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Jose Rosales

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.5

43 Reviews

Overview Reviews (43) Inventory (1137)

4.5

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Jose Rosales

November 17, 2025

Dealership Rating

Employee Rating

It was great performance and everything is good fr and no more problems at all more problems at all More

by HESOCOOL78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Larry Patterson, Mark McQuiggin, Brad Kny, Tony McPhail, Frank Trahan, Amber Mosley, Chris Hayden, Carlos Murillo, Elizabeth Hellman

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Nov 17, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 26, 2025

Dealership Rating

Employee Rating

Service tech was awesome. Meet me at the car promptly and let me know when completed. Meet me at the car promptly and let me know when completed. More

by HAL.LYNDE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Godinez, Carlos Murillo

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Oct 26, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 02, 2025

Dealership Rating

Employee Rating

I had a very good reception from a very new staff at the express service department. Making sure everything was good before handling the car key to me express service department. Making sure everything was good before handling the car key to me More

by augbocktrye

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amber Mosley, Elizabeth Hellman , New employee

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May 02, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 02, 2025

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Employee Rating

It's always a pleasure. They treat you like you're apart of the family. They treat you like you're apart of the family. More

by Cynequahoward

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelly Robinson, Erdwin Dominguez, Brad Kny, Chris Hayden, Carlos Murillo

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December 30, 2024

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Employee Rating

Service dept. was outstanding. Very prompt and courteous. I felt welcome and was treated with kindness. Thanks so much for a great experience. was outstanding. Very prompt and courteous. I felt welcome and was treated with kindness. Thanks so much for a great experience. More

by michele_waters067

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Godinez, Christian Diaz, Carlos Murillo

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November 29, 2024

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Employee Rating

I think Mac Hick Chevrolet is one of the best dealers that I’ve dealt with in the past five years that I’ve dealt with in the past five years More

by johnreyes3

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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November 21, 2024

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Employee Rating

Robert Wolf is the best! He’s very helpful, knowledgeable, and took the time to make sure my car buying experience went seamless! This is the 2nd car I have purchased from hi He’s very helpful, knowledgeable, and took the time to make sure my car buying experience went seamless! This is the 2nd car I have purchased from him. Highly recommend Robert wolf and Mac Haik! More

by KATYFERTITTA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Wolf, Scott Johnson

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November 08, 2024

Dealership Rating

Employee Rating

Good quick service. I’m very pleased. Stopped in unannounced and they were very professional and friendly. They said they could do the job in two hours and I could wa I’m very pleased. Stopped in unannounced and they were very professional and friendly. They said they could do the job in two hours and I could wait or they would take me home. I decided to wait and sure enough and two hours I was out of there.. More

by ddfloeck

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Hayden

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August 14, 2024

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Employee Rating

I cannot rate any service personnel less than a five. Can't imagine doing business elsewhere! You have my complete confidence! Gail P. O'Hare Can't imagine doing business elsewhere! You have my complete confidence! Gail P. O'Hare More

by JANDGOHARE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Frank Trahan, Billy Cassels, Carlos Murillo

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May 13, 2024

Dealership Rating

Employee Rating

Larry provided me with excellent service on the warranty repairs with a reasonably fast turn around time. repairs with a reasonably fast turn around time. More

by TREY.MARTIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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