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Jose Teran
Jose Teran at Big Star Cadillac

Jose Teran | Page 14

Service Advisor

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.6
133 Reviews
4.6

133 Reviews

Write a Review

Dealership Experience

1 yr, 3 mos

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

133 Reviews of Jose Teran

July 03, 2023

Dealership Rating
Employee Rating

Jose Teran was a consummate professional who made everything easy. I appreciate his knowledge and warmth. More

by marthashayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2023

Big Star Cadillac responded

Thank you, Martha! We are delighted that Jose was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 03, 2023

Dealership Rating
Employee Rating

Oil light oil light was not set correctly. Not reset. The vehicle was brought in for a oil change. More

by TROYLENELEONARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 05, 2023

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. I have attempted to contact you via phone and email. If you have not already done so, please reach out to me directly so that I might have the opportunity to address any concerns. Jason Wilson, Service Director, jwilson1@bigstarcadillac.com.

June 17, 2023

Dealership Rating
Employee Rating

Zulfiqar was awesome! He made the car buying process so easy and give the best Service when we're back for a car routine. Thanks! More

by saharsalim2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zulfiqar Choudhry

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Jun 19, 2023

Big Star Cadillac responded

We strive for 100% customer satisfaction, and it is great to see you had such a positive experience at Big Star Cadillac. Thanks for the recommendation, and have an amazing day!

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