Jose Vasquez

This was by far the worst vehicle buying experience I’ve ever had. From the beginning, the dealership constantly flip-flopped on pricing and created confusion throughout the entire process. At one point, I ever had. From the beginning, the dealership constantly flip-flopped on pricing and created confusion throughout the entire process. At one point, I was asked to pay extra money to “cover the payoff” on my trade-in in case the bank’s payoff amount wasn’t accurate. That should have been handled by the dealership, not pushed onto the customer. The sales process felt incredibly slimy, with endless back-and-forth negotiations on my trade-in value. Every time it seemed we had agreed on numbers, something else would change. It felt more like a game than an honest transaction. The finance process was even worse. GAP insurance and an extended warranty were added into the financing amount without clearly presenting the actual finance amount first. When I specifically asked what the financing would be without any add-ons included, I was told the finance manager would have to “call over and see” what that amount would be. As a customer, I should have been given clear and transparent numbers from the start. The entire experience lacked honesty, transparency, and professionalism. I left feeling like I had to question every number that was presented to me. I would absolutely not recommend this dealership to anyone looking for a straightforward and trustworthy car-buying experience. More

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Jose Vasquez and Lauren did a fantastic job at making the purchase of our used vehicle very easy! Great people to work with. Would recommend for anyone to contact them for your future purchase of a new or u purchase of our used vehicle very easy! Great people to work with. Would recommend for anyone to contact them for your future purchase of a new or used vehicle. More

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Excellent customer service and Jose has exceeded our expectations! His constant communication from beginning to end has been unmatched. We could not be more pleased with the level of service! expectations! His constant communication from beginning to end has been unmatched. We could not be more pleased with the level of service! More

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Love vehicle but horn don’t work. It was just inspected at dealership. Strange. With that said it seems that dealership service department should have caught this and corrected it bef It was just inspected at dealership. Strange. With that said it seems that dealership service department should have caught this and corrected it before delivery to me Purchasing of vehicle went fine. Interest rate for amount financed seemed high at 8.99% considering my credit score was excellent. Oh well…live and learn. Not overly impressed with sales manager. Salesman I worked with was excellent. More

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Jose and April were both very helpful in getting us into a new ram truck. I would recommend this dealership to anyone looking to save money and being treated like family. a new ram truck. I would recommend this dealership to anyone looking to save money and being treated like family. More

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Friendly folks that get you what you want at a fair price. I'll go back next time price. I'll go back next time More

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UPDATE from post from April 9, 2023. I huge thank you goes out to April In head management for listening and hearing my concerns about my previous purchase and working behind the scene I huge thank you goes out to April In head management for listening and hearing my concerns about my previous purchase and working behind the scenes to get me into a vehicle that's safer and met my needs . Shout out also to Jose V and Eddie for making this a smooth transaction . More

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This is vehicle # 3 from Kernersville. I recommend them to everyone that is looking for a car. There are at least 5 Dodge dealers between my house and Kernersville Dodge. They always have I recommend them to everyone that is looking for a car. There are at least 5 Dodge dealers between my house and Kernersville Dodge. They always have time for me and go out of Their way to make everything right!! I’m More

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They were great! Everyone who worked with me was very patient and kind. Definitely recommend them for any car needs! Everyone who worked with me was very patient and kind. Definitely recommend them for any car needs! More

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