Joseph Campbell | Page 8

My wife wanted a Jaguar XF for years. In 2011 we bought a new Avalon from Rick Donnell. Because she wanted a Jaguar for so long, while she was in Afghanistan I sold her Avalon and bought her a Jaguar. When new Avalon from Rick Donnell. Because she wanted a Jaguar for so long, while she was in Afghanistan I sold her Avalon and bought her a Jaguar. When she returned she was very surprised and happy, however she often mentioned her Avalon was nicer and had better amenities. After driving the Jag 1 year she had enough and wanted a new Avalon. We contacted Rick Donnel and worked with him and Joseph Campbell. They were very courteous, professional, and customer service oriented. We left the dealership that night with a new Avalon and they continue to follow up and ensure everything is okay with our new car. I have owned over 50 cars in my life and dealt with many dealerships and car salesmen. None compare to the service received from Toyota of Louisvile's Rick Donnell and Joe Campbell. If it were up to me I would put them in for a bonus or award of some sort as they are the epitome of great customer service, taking care of the customer, and professionalism. KUDOS TO THEM! More

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I had a sales territory for five years and taught salesmanship for over 20 years, mostly at GE, and during that time I learned a few things about what characteristics make an effective sales-person. salesmanship for over 20 years, mostly at GE, and during that time I learned a few things about what characteristics make an effective sales-person. Joe Campbell is the best, most thorough, most caring automobile salesman I have ever encountered in over 60 years of buying cars. We drove many miles out of our way to get to this dealer on a service-related matter because of their values and ethics and our previous experience with a closer dealer. We had no intention of buying a new car. While waiting for service on our old vehicle, we visited the new car showroom and Joe came over to talk with us. His low key but informative manner impressed us....and one thing led to another and we bought a new fully featured Highlander. We were pleased with how Joe found out what we were interested in, gave us information, and HELPED US BUY. (I used to teach, "people hate to be sold, but love to buy....so help them buy.") He then worked with the dealer's managers to give us a fair price on our used car and the new one....so we bought. Perhaps one of the things that impressed us the most about Joe was his thorough follow-through. We had several questions or issues and Joe got the answers for us and contacted us. At no time was he overly pushy....but at all times willing to help us--even after we closed the deal. Since then, we have referred a relative visiting from Maryland to Joe and Toyota of Louisville and she bought a new Camry. When we are looking for a car again, we will obviously contact Joe Campbell. David J. Mehl More

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I was very pleased with the service I received from Joe Campbell. He was terrific. He did everything possible to make my purchase a positive experience and I was very happy when I drove off with my new r Campbell. He was terrific. He did everything possible to make my purchase a positive experience and I was very happy when I drove off with my new red Camry! More

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I have a natural suspicion of salesman, so it was necessary that if I had to deal with one it had to be someone I knew and trust. Joe was not only someone I trust but respect. Joe operates with integ necessary that if I had to deal with one it had to be someone I knew and trust. Joe was not only someone I trust but respect. Joe operates with integrety, honesty, and up and above what is reqiured of him. I would only hope that his co-workers and the management will take value in the assest that they have at their disposal. More

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Joe was very helpful in purchasing my car for the right price. He was friendly and easy to work with. I give him a A+ for customer service and listerning to the needs of the client. Get up the good Work! price. He was friendly and easy to work with. I give him a A+ for customer service and listerning to the needs of the client. Get up the good Work! More

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Joe gave me one of the best overall car buying experiences that I have ever had. Not only was he extremely nice but he was also honest with me (which isn't common when it comes buying cars.) I w experiences that I have ever had. Not only was he extremely nice but he was also honest with me (which isn't common when it comes buying cars.) I would recommend him to all my friends. He was one of the main reasons I bought my car at Toyota of Louisville. More

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