Joseph McDaniel
Joseph McDaniel at Audi Rockville
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Joseph McDaniel

service advisor

Audi Rockville

1125 Rockville Pike
Rockville, MD 20852

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4.1
23 Reviews
4.1

23 Reviews

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23 Reviews of Joseph McDaniel

March 18, 2024

Dealership Rating
Employee Rating

Excellent customer service, great team, professional, caring and knowledgeable. I have been with this dealer for more than 10 years and they always take a good care of my car. More

by Ellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 27, 2023

Dealership Rating
Employee Rating

Jean Marc was excellent. Found the color and vehicle I wanted. He made it happen. Thanks! More

by Benzy614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2023

Audi Rockville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Rockville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2023

Dealership Rating
Employee Rating

The staffs are professional and responsible. They understand the needs of customers and did a really good job. It's a popular site so the waiting time is a bit long but still within an acceptabl More

by Jolene
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 03, 2023

Audi Rockville responded

Hi Jolene, thank you so much for your positive comments about Audi Rockville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2023

Dealership Rating
Employee Rating

Great vehicle. Though it came with speakers not working and a speaker that’s going to not work shortly along with a subwoofer that’s rattling more than this review. More

by h8ncars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

h8ncars responded

Can’t say the vehicle is not working. But when I pay for a vehicle more than what I should for a lease. I would expect everything. Everything to work. I got 1 speaker that do t work another that sounds like grandma smacking me woth a trashbag And the subwoofer sounding like grandpa shaking the trashcan that grandma just Three alL the trash out with in said can. I can’t even listen to 1920’s music above volume 5

April 05, 2023

Dealership Rating
Employee Rating

Love my new Q5, it’s my 2nd one and both were purchased at Audi Rockville! Chris in sales was AWESOME! I’ll get my next one from them too! More

by Whtflwr13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Audi Rockville responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

December 24, 2022

Dealership Rating
Employee Rating

Kenneth was really helpful an informative. He made our shopping experience a great one, thanks! More

by kvasquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Chang, Neil Xing

Dec 28, 2022

Audi Rockville responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 07, 2022

Dealership Rating
Employee Rating

$1,200 for transmission service and oil change. I'm not kidding. Go elsewhere. They make up the numbers. More

by jklazkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 14, 2022

Audi Rockville responded

Hi, we regret to hear that you are displeased with your recent experience with us. Although you have already spoken with our Service Manager regarding this issue, please feel free to reach out to him again at (855) 934-7408. Thank you.

December 07, 2021

Dealership Rating
Employee Rating

Very bad service trying to sell me something I don’t need and when I said no they had an attitude. They dented my wife Audi while it was in service and never said anything about it Never buy Audi again More

by Hany_sassy
Customer Service
Recommend Dealer
No
Dec 27, 2021

Audi Rockville responded

Hi there, we regret to hear that your experience with us was not a more positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again

March 23, 2021

Dealership Rating
Employee Rating

Service team including Joseph McDaniel did a great job and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade More

by rammyalam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Aaron, Kenneth Chang, Michael Zheng , Larry Sevrin

Jul 20, 2021

Audi Rockville responded

Rammyalam, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 07, 2020

Dealership Rating

Happy with my service! I brought my car in for a concern with my front left tire. My service rep explained the process and let me know when the service was complete. I was More

by LC
Recommend Dealer
Yes
Feb 25, 2020

Audi Rockville responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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