Josh Andrew

Laird Noller Ford of Lawrence responded

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our service department. Providing awesome service is our top priority, and we're delighted that you would highly recommend us and entrust us with all of your vehicle servicing needs. Your satisfaction and loyalty mean the world to us, and we truly appreciate your kind words. If you ever need anything else or have any further feedback, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you and your vehicles again in the future!

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience with us! We're glad to hear that Quicklane was able to install the part for you. Your satisfaction is important to us, and we're grateful for your understanding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to serve you again soon!

Laird Noller Ford of Lawrence responded

Thank you so much for your glowing review and for recommending us to your friends and family! We're thrilled to hear that you had an excellent experience with our service. Providing top-notch service and earning your trust mean the world to us. If there's anything else we can do for you or your loved ones, please don't hesitate to reach out. We truly appreciate your support, and we look forward to serving you and your referrals again in the future!

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that you plan to return in the future. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else or have further questions, don't hesitate to reach out. We look forward to welcoming you back and assisting anyone you send our way!

Laird Noller Ford of Lawrence responded

Thank you for sharing your positive feedback! We're delighted to hear that you experienced very fast service and found everyone you worked with to be helpful, making your visit a great experience. Providing efficient service and helpful assistance is our goal, and we're glad we could meet your expectations. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future!

Laird Noller Ford of Lawrence responded

Thank you so much for your kind words! We're delighted to hear that our service department provided you with a seamless experience, even from afar. Ensuring clear communication and top-notch service is always our priority, and we're thrilled that we could make the process easy for you, despite the distance. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Safe travels, and we look forward to serving you and your daughter again!

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us and that you found our environment conducive to purchasing a vehicle. Providing fair pricing and excellent service is always our priority, and we're glad we could meet your expectations. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Laird Noller Ford of Lawrence responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our employees very friendly and efficient. Providing a comfortable and clean waiting area with amenities like free WiFi is important to us, and we're glad you appreciated it. We appreciate your feedback and look forward to serving you again in the future.

Laird Noller Ford of Lawrence responded

Thank you for bringing your concerns to our attention, and we sincerely apologize for the disappointing experience you had with our service department. Your feedback is crucial to improving our services. We are genuinely sorry for the poor communication on the day of service and the delay in processing your ticket upon vehicle pickup. This is certainly not the level of service we aim to provide. Our team is committed to resolving these issues promptly and ensuring your questions and concerns are addressed. Someone from our service department will reach out to you shortly to discuss your experience in detail and work towards a resolution. We appreciate your patience and the opportunity to make things right. If there's anything else you would like to share or discuss, please feel free to contact us directly.

Laird Noller Ford of Lawrence responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were able to get in without an appointment, and that our team provided helpful and friendly service. We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or suggestions, feel free to let us know. Safe travels, and we'll be here for you when you return!