Josh Crawford | Page 22

I owe a lot to Ashlee. A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ra A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ran it over goal. She connected all the dots that sent me to the dealer I purchased from. I’d say she was most influential in my purchase because she had such a broad understanding of my issues. She deserves a huge pay on the back please tell her that I said thank you for making it so right and so easy. Great Job!! The salesman at the dealership was also awesome. He quickly understood my desires and delivered a great solution. All without an issue and never thinking of his own needs. He truely put the customer first snd like Ashlee delivered the Goods In style once these two were finished all That was needed was my signature on a few pieces of paper and soon I was being given instructions on the operational o trolls available to the driver. Once again it was fine perfectly. I can honestly say that Capital will be my choice for a go to dealership. When I drove out today I had met the best sales team who delivered on every promise. More

by iampjm Verified Customer Verified Customer

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xxxxxxxx who lie about the warranty, only got free oil changes for 30k miles, NOT 36k as promised , and the fact that they don’t have complimentary cars but still advertise that they do. They charge as mu changes for 30k miles, NOT 36k as promised , and the fact that they don’t have complimentary cars but still advertise that they do. They charge as much or more than a regular place does for less service, especially oil changes. More

by keeyth Verified Customer Verified Customer

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Shane is a very professional service manager. He went over everything that needed to be done and gave me excellent service. He went over everything that needed to be done and gave me excellent service. More

by yanellogl Verified Customer Verified Customer

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This is my favorite dealership. The people are always courteous and professional. I've bought 4 cars from this place since 2017 and it's been a pleasure every time. They're service The people are always courteous and professional. I've bought 4 cars from this place since 2017 and it's been a pleasure every time. They're service department is knowledgeable and professional. I've never had a complaint or inconvenience with this place. More

by goofy_wheels Verified Customer Verified Customer

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Got in early and got out early , excellent service. Friendly staff. Be glad when construction is done. Friendly staff. Be glad when construction is done. More

by danlindaetc Verified Customer Verified Customer

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Employees were friendly and approachable. The service was quick and they finished within the time frame given. Much appreciated. The service was quick and they finished within the time frame given. Much appreciated. More

by splatapotter Verified Customer Verified Customer

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I love dealing with Shane. He is always very knowledgeable....has answers for all my questions. He is always very knowledgeable....has answers for all my questions. More

by Jeanbailey241 Verified Customer Verified Customer

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Took Ionic 5 to get a key fob programmed and they did it well. However, the car was due for a tire rotation and an air filter change and no one called me to tell me that it was due. I forgot about it, so I well. However, the car was due for a tire rotation and an air filter change and no one called me to tell me that it was due. I forgot about it, so I should’ve brought it up. A bit more attention to detail is needed. Now I have to bring the car back and I have to drive 100 miles to get my car to the dealership. The staff was very friendly and helpful. More

by jetvetdave Verified Customer Verified Customer

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I love these service reps. Shane is the most courteous, informative and personable person. I have been coming to this dealership for 5+ years. I have had 3 hyundais and have al Shane is the most courteous, informative and personable person. I have been coming to this dealership for 5+ years. I have had 3 hyundais and have always gone to this dealership, and in 2018 purchased my Genesis, and they still are awesome with taking care of my auto.. They maintain every scheduled maintenance on a regular basis. I love these guys.... More

by ALIVINCEM1 Verified Customer Verified Customer

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Great customer service which always listens to customers issues and fast reliable service. Would recommend. issues and fast reliable service. Would recommend. More

by Gabrieljr143 Verified Customer Verified Customer

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