Josh Lord | Page 2

The dealership performed the recall effectively. The dealership representative was not really helpful, I requested to speak to mechanic and was told abruptly that i had to pay and open a ticket. The dealership representative was not really helpful, I requested to speak to mechanic and was told abruptly that i had to pay and open a ticket. More

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The entire staff at the Key Chrysler Dodge Ram of Portsmouth dealership are great. From Sales, Finance, Admin, and Service, everyone is extremely friendly and helpful. Mike Fletcher has been very Portsmouth dealership are great. From Sales, Finance, Admin, and Service, everyone is extremely friendly and helpful. Mike Fletcher has been very helpful to me since the purchase of my 2023 Dodge Challenger. In the past, I've called and asked Mike questions, and he has answered every one with patience, a detailed explanation, and his recommendations when prompted. My most recent dealing with the Service Department went smoothly and the work was done perfectly and it was completed much sooner than originally estimated. While there, I again asked Mike some additional technical questions of which he had the answers and was able to share them with me in non-technical, understandable terms. It is not hyperbole when I write that I've had the best Sales and Service experiences at Key Chrysler Dodge Ram of Portsmouth, than at any other dealership in my many years of purchasing cars. More

by rchloodian Verified Customer Verified Customer

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i have always had the best of service here for the past 32 years never had a problem with the service 32 years never had a problem with the service More

by CHIKY2 Verified Customer Verified Customer

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Great service, there to let me know what’s going on and quick. Very nice to deal with. quick. Very nice to deal with. More

by hennessykelly Verified Customer Verified Customer

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Work done as requested. No issues or problems with the service or car. Plan to use again. No issues or problems with the service or car. Plan to use again. More

by MD Verified Customer Verified Customer

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Mike and his team are always polite and efficient! You couldn’t ask for anything more. Wish all the dealerships I service my vehicles was like this. You couldn’t ask for anything more. Wish all the dealerships I service my vehicles was like this. More

by Bbeyond The Sea Verified Customer Verified Customer

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Work done timely,very professional and helpfull,Mike was very pleasant to deal with and knolegeable very pleasant to deal with and knolegeable More

by danpillarella1982 Verified Customer Verified Customer

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The service was amazing. Love going to this dealership. Always very attentive and customer friwndly Love going to this dealership. Always very attentive and customer friwndly More

by aliciabeth74 Verified Customer Verified Customer

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The team of J. J., Hayden, and my #1 sales person Robert Kempf were a pleasure to work with from my initial meeting with them at the dealership. They were knowledgea J., Hayden, and my #1 sales person Robert Kempf were a pleasure to work with from my initial meeting with them at the dealership. They were knowledgeable, experienced, and fun to work with and at NO time did I feel pressured or rushed throughout any part of my purchase experience. I ended up buying a new RAM truck at a good price and couldn't be happier with my buying experience! In fact I was telling my buddy about my new truck and purchasing experience so he headed up to Key RAM of Portsmouth and also purchased a new RAM several days later!! Definitely worth the time and effort if you are in the market for a new vehical. More

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I was very satisfied with the service I received from Key Chrysler of Portsmouth and will return Chrysler of Portsmouth and will return More

by hagydonuts Verified Customer Verified Customer

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