Josh Sare

Holm Buick GMC responded

Thank you, Gerstenkorn, for the excellent 5-star review! We are delighted to hear about your smooth and pleasant service experience. We appreciate your feedback that you were greeted right away with a warm, happy greeting and that we made sure you had access to the lounge and a fresh cup of coffee. We are thrilled that the process was so quick—you were on your way in less than an hour! We appreciate you noting that we went over everything completed and provided a clear printout of the checks performed. Efficiency and clear Communication are key to our commitment to exceptional Customer Care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Krguthrie, for the phenomenal 5-star review! We are thrilled to hear that Holm Buick GMC provided exceptional service, friendly staff, a smooth process, and truly exceeded all expectations! This feedback perfectly summarizes our commitment to providing outstanding Customer Care. Your perfect scores across all categories—Service Price Transparency, Workmanship, Service Time, and Service Communication—are greatly appreciated. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, smilingroadrunner53, for the excellent 5-star review! We are thrilled to hear that your recent service needs, including the battery replacement under warranty for your 2018 Chevrolet Suburban and the "Buy 3, Get 1 for $1" Michelin tire deal for your 2002 Isuzu Trooper, were handled promptly and professionally/courteously. We appreciate you recognizing Derek and Josh in the Service Department. We are also glad that our Service Technician identified the issue with your Isuzu's tie rod assembly, and Derek quickly arranged for the parts purchase, replacement, and alignment adjustment to ensure your vehicle is safe and handles correctly. Your feedback that our staff and services are GREAT and consistent with all your previous visits is the highest compliment. Thank you for your continued trust in Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, terry.walkerfarm, for the excellent 5-star review! We are thrilled to hear that you found our dealership to be Very professional and thorough. We appreciate your feedback that the sales, finance, customer services, and the vehicle service department were all helpful. Providing consistent excellence across every department is central to our commitment to Customer Care. We appreciate you recognizing Josh Sare and choosing Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, bennauto, for the exceptional 5-star review! We are delighted to hear that you always receive excellent service and fair dealings when you trade. Consistent quality and Trust are central to our values. We also appreciate your kind words about our customer lounge, noting that it is comfortable, provides Wi-Fi internet, and is well stocked with healthy snacks and refreshments. We strive to make your waiting experience as pleasant and productive as possible! Your perfect scores across all service categories and your recognition of the team—especially Ross Taplin for welcoming you, Jamie Hughes, Lucas Luchsinger, Tim Holm, Derek Duncan, Jamie Disney, Jesse Patrick, Clark Fritz, and Josh Sare—are sincerely appreciated. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, CSNELSON1, for the outstanding 5-star review! We are thrilled to hear that our Service Department is very accommodating, polite, and knowledgeable. We are especially proud that you found the automotive report to be quite detailed, reflecting our commitment to clear Service Communication and Trust. We appreciate you recognizing Lucas Luchsinger, Derek Duncan, and Josh Sare for their excellent service. Your perfect scores across all categories—Service Price Transparency, Workmanship, Service Time, and Service Communication—confirm our team's dedication to our core values. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, cshrode, for the fantastic 5-star review! We are delighted to hear that our staff is very attentive, polite, and easy to work with, whether you need help with a problem or just require basic service. Your perfect scores across all categories—including Service Price Transparency, Workmanship, and Service Communication—confirm our team's dedication to excel. We especially appreciate you recognizing Lucas Luchsinger, Derek Duncan, and Josh Sare for their outstanding service! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Lindamred, for the excellent 5-star review! We are delighted to hear that it was easy to book your appointment and get in and out quickly. We also appreciate your kind words about our facility, noting that it is a nice place to wait, and that everyone was very helpful and friendly. Your feedback confirms our commitment to providing efficient and comfortable Customer Care. We appreciate you choosing Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the generous five star review albeit the delay in your service. Our sincerest apologies regarding our meeting delaying your appointment. Your important feedback was reviewed and discussed by our senior leadership team so that we may prevent this inconvenience from reoccurring. Your thoughtfulness towards us and others is highly commendable and we really appreciate the business. Sincerely, the Holm Automotive Team of Salina.