Josh Wiswell
Josh Wiswell at Byers Mazda
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Josh Wiswell

General Sales Manager

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.8
25 Reviews

Dealership Experience

1 yr, 4 mos

4.8

25 Reviews

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25 Reviews of Josh Wiswell

April 18, 2025

Dealership Rating
Employee Rating

The dealership was clean professionally ran dealt with service and sales. Both groups did a fantastic job. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Jeff Schwaeber , Russell was the sales person that assisted me and my wife and purchasing a new Mazda. He did a fantastic job and will earn my business on my next purchase.

Apr 21, 2025

Byers Mazda responded

Hank, we're delighted to hear that both our service and sales teams at Byers Mazda provided you with a fantastic experience. Thank you for the kind words!

March 06, 2025

Dealership Rating
Employee Rating

Everyone was very patient and listened. Mike knew his products and matched the correct vehicle to meet our needs as well as our wants. The team was friendly and worked well together to crea More

by Loren
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien, Tim Waddell , Jeff Renner in finance Mgr.

Mar 27, 2025

Byers Mazda responded

Loren, we're delighted to hear that Mike and the Byers Mazda team provided such a positive experience for you. Thank you for sharing your feedback! Enjoy your new vehicle!

February 22, 2025

Dealership Rating
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Both the salesperson and financial expert were great to deal with. The salesperson listened carefully to everything I had to say, and took everything into consideration in his recommendations. Both were re More

by MazdaGrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Snapp

Feb 24, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that both our salesperson and financial expert provided you with a respectful and attentive experience. Listening to our customers and understanding their needs is incredibly important to us, and it’s wonderful to know we were able to find a solution that worked for you. We truly appreciate your feedback and your trust in us!

February 21, 2025

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Employee Rating

My experience at Byers Mazda was exceptional. When i walked through door, I was immediately met by Salesperson Mike O'Brien. Mike took time to explain the difference between models that were avai More

by mp15502
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien, Tim Waddell

Feb 24, 2025

Byers Mazda responded

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that Mike O'Brien and our team were able to make your car-buying process smooth and enjoyable. It's always our goal to provide helpful, pressure-free assistance, and it's great to know we hit the mark for you and your wife. We'll be sure to share your kind words with Mike and the rest of the team. Thank you for choosing Byers Mazda, and we hope you enjoy your new car! If you need anything in the future, don't hesitate to reach out.

February 16, 2025

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Ray and the whole staff at Byers Mazda were great to work with, highly recommend! More

by PG23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Snapp

Feb 18, 2025

Byers Mazda responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Ray and the team provided you with a great experience. Your support means a lot to us, and we look forward to assisting you again in the future!

February 16, 2025

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Employee Rating

This was my most pleasant car buying experience in all my years. Thank you for the friendly and knowledgeable service! More

by kwjnb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Moorhead

Feb 18, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that this was your most pleasant car buying experience. Providing friendly and knowledgeable service is something we take great pride in, and it means a lot to know we made your visit enjoyable. If there’s anything else we can assist you with, don’t hesitate to reach out! Wishing you many happy miles ahead!

February 12, 2025

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Kino was on my test drive; however, his wife had their baby & Kino was out after that. Mike O’Brien handled everything else and was EXCELLENT!!! More

by loriwarren746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Byers Mazda responded

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Kino was able to assist you on your test drive and that Mike O’Brien provided excellent service afterward. We truly appreciate your understanding and support, and we’re delighted that our team could make your experience a positive one. If there’s anything else we can help you with, please don’t hesitate to reach out!

February 05, 2025

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Employee Rating

They were very professional and we were able to get the deal done quickly and at a fair price. More

by jvags1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Wonders

Feb 06, 2025

Byers Mazda responded

Thank you so much for your kind words. We’re thrilled to hear that you found our team professional and efficient. It was a pleasure working with you to get the deal done quickly and at a fair price. Your satisfaction means the world to us, and we truly appreciate your support!

January 16, 2025

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Employee Rating

Ryan helped me with shopping for new car. I would definitely recommend Ryan when shopping for new car at Byers Mazda More

by Tj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Snapp

January 07, 2025

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Employee Rating

Ray sold me a vehicle with a transmission problem and Byers management never called me to address my concern. More

by Mike.anderson171974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ray Snapp

Jan 14, 2025

Byers Mazda responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your vehicle and our lack of communication regarding your concern. Customer satisfaction is incredibly important to us, and it’s clear we fell short in your case. We would like the opportunity to make this right and address your concerns regarding the transmission issue. Please reach out to us so we can work toward a resolution. Your feedback helps us improve, and we appreciate your patience and understanding as we work to provide a better experience.

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