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Joshua Gonzalez
12 Reviews
12 Reviews
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12 Reviews of Joshua Gonzalez
July 12, 2025
It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More
by tomm5
Verified CustomerOther Employees Tagged: Alexandra Celis, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
July 11, 2025
Pawel was awesome! Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. More
by Jordan
Other Employees Tagged: Lance Burdge, Remi Mendozzi, Alexandra Celis, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana , Pawel
June 21, 2025
Service rep was very helpful. I haas requested a loaner but there were none available so they arranged for an Uber to take me home and pick me up when my service was completed lat I haas requested a loaner but there were none available so they arranged for an Uber to take me home and pick me up when my service was completed later that same day. More
by scottbc2303
April 30, 2025
JC was very friendly and professional. He got me in and out quickly. We will be back next season He got me in and out quickly. We will be back next season More
by Terrypeglow
Other Employees Tagged: Jamie Ruis
March 29, 2025
It was great. The service manager knew his job and was very professional. I find him essential The service manager knew his job and was very professional. I find him essential More
by apryan2733
Other Employees Tagged: Mike Colgan, Alexandra Celis, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
March 29, 2025
Sales department especially Drew is the best The service department is the worst. Had my car hostage for three months for a one hour fix on my air conditioner never could get feedback of status and service department is the worst. Had my car hostage for three months for a one hour fix on my air conditioner never could get feedback of status and if I did It was totally false information. Pablo and his team need to go to a customer service seminar. More
by PEEFISH
March 26, 2025
Great Valet service. Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting More
by MJACOBSON1
Other Employees Tagged: Alexandra Celis
March 24, 2025
On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. personnel. Concierge service made it easy and convenient. More
by CHERYLLEISNER
Other Employees Tagged: Alexandra Celis, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
March 14, 2025
Performance uneven. Felt like I was thrown out of a bar when I stopped to ask about an oil change. On another occasion , I had to beg/fight for a loaner when car not r Felt like I was thrown out of a bar when I stopped to ask about an oil change. On another occasion , I had to beg/fight for a loaner when car not ready late on a Friday PM. Some advisors, like Peter Franks, are outstanding. More
by CASHWH
